Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myse... See more
Company replied
Location
Switch locationUnit B3 Ards Shopping Centre , Circular Road, BT23 4EU Newtownards, GB
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See what reviewers are saying
Very helpful staff, some good deals. Would recommend!
Company replied
I was in-store Vodafone Newtownards last week to upgrade 2 of my daughter's phones. We were served by a lovely girl Fionnaula, she couldn't be more helpful and let us know what the best deals were in... See more
Company replied
Stuart gave us such clear and thorough explanations of how our new iPhone 15 would work, costings and all the different options offered to us that we were completely understanding. So unlike the norma... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newtownards
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU, Newtownards, United Kingdom
4.9
Excellent
103 reviews
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Excellent customer service
Came into store to get information about roaming as I was going on holiday and was served by Stuart. I ended up upgrading my plan. Tremendous customer service
September 20, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Vincent, thank you for your 5 star review and we are very happy to hear about the team in store and the tremendous customer service provided.
Thanks,
The Vodafone Social Media Team
Tech Service
I had just purchased a Samsung S24 ultra and an ultra watch and was needing all my information transferred and went into the store in Newtownards and Stuart was so helpful and made the experience effortless. Highly recommend
July 29, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Karl,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
The thought of having to come in store…
The thought of having to come in store to sort out a new contract is always daunting but Stuart was very helpful and made it all very simple to get me the best deal possible and advise on future plans.
July 2, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Robyn,
It's great to hear Stuart was able to assist you. If you ever need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Great price very good customer…
Great price very good customer service!!!
June 8, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Stuart was really helpful this…
Stuart was really helpful this morning.Nothing too much trouble for him .Great service and a really good experience.
June 5, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Jackie. Thank you for your review for Stuart. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Patience of a saint
Every time I go in to store with an issue, it is always fixed when I leave again. The staff are all fantastic especially Stuart who always takes his time and has the patience of a saint. I know he has stayed after closing for me before just to help sort out an issue on my phone which is something most people wouldn't do. I can't rate them highly enough!
May 20, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Eric,
This is such an amazing review for Stuart. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I wish I could give more than 5 stars
If I could give more than 5 stars I would. After an awful experience with O2, dealing with Stuart in Vodafone was a breath of fresh air. I've now set up broadband and a SIM card with Vodafone because of the amazing staff.
May 22, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Mel! It's great to hear you're all set up with us and that Stuart was such a big help. If you ever have any issues with your Broadband, please check out our Broadband Support Tools here: https://vodafone.uk/BroadbandSupport. If you haven't already, I'd also recommend downloading our Vodafone Broadband App: https://vodafone.uk/BroadbandApp, you're able to check your line at any time, set up a Guest Wi-Fi, and troubleshoot any issues that might arise, amongst a variety of other options.
Vodafone Social Media Team
Tech Transfer from Stuart
I recently upgraded to a Google pixel 8 and requested everything be moved from one device to another. Stuart and Finnola were both an excellent help and got my new phone up and running in no time. I opted for this service last time I upgraded and intend to do the same in the future.
May 13, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi James,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Service from Stuart was excellent
Service from Stuart was excellent
Would definitely recommend!
April 24, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Mandy,
We really appreciate you taking the time to share this great feedback with us! Thanks for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent customer service
Dear Sir,
I am so happy and pleased about the excellent 👌 customer service from Stuart , Vodafone office Newtownards.
I have now unlimited contract and I hope VodaFone will not give me any problem as before this old man.
Peace to all.
Mr. Santosh Chowdhury. B.Sc.
April 22, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Santosh. Thank you for your review for Stuart. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stuart got me sorted with a brand new…
Stuart got me sorted with a brand new Google phone and I absolutely love it! He is such A friendly young man and is doing great things for that store.
April 5, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Ronnie,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Called into Vodafone to check my…
Called into Vodafone to check my upgrade options, and walked out with a great deal on my broadband! Fionnuala was super helpful!
March 19, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi James!
Thanks for this great feedback. We're so glad you got the help you needed and have now joined us for broadband - great choice!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very thankful for the staff in Ards
Very thankful for the staff in Ards. Any time I have an issue I know I can rely on them to assist me. Stuart is always so patient and nothing is too much trouble. I love having such a helpful Vodafone so close by.
March 16, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Paul,
It's great to hear about your recent experience and feedback for the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic experience in store
Fantastic experience in store. Nothing too much trouble for the staff. Wouldn't go anywhere else.
February 26, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hey George,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was with O2 for years and the other…
I was with O2 for years and the other night I had a horrible experience when I tried to get help with my phone and was basically laughed out the door. I couldn't believe it. I happened to see Vodafone, so I went in and spoke to a chap called Stewart. He was so friendly and helpful, the complete opposite of what I had just dealt with. Stuart set me up with a new sim contract and talked me through everything. I will definitely be sticking with Vodafone as their service is outstanding!
February 10, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Anne,
Thanks for your kind words and taking your time to share the experience in store with Stuart.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Upgrade with Stuart
I haven't wanted to upgrade my phone for years but the battery wasn't getting very bad. I asked about my options and had such a friendly conversation with Stuart. He helped me pick a new phone that I love and helped move everything onto it from my old phone. 10 out of 10!
February 12, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Myrtle,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service in Newtownards
Great service in Newtownards. We were served by Stuart and he did a great job moving everything across for us!
February 9, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Thanks for your fab feedback Olivia. It's great to see Stuart was so helpful and transferred everything over for you.
All the best, The Vodafone Social Media Team
We dealt with fionnuala
We dealt with fionnuala, for our upgrades. She was very helpful and informative, and happy to take her time with us! Her patience was greatly appreciated!
January 20, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Heather,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fionnuala was so helpful in sorting out…
Fionnuala was so helpful in sorting out and using my phone while I am on Holiday.
She explained how to use local wifi in flight mode to to keep costs down and also how to access my Vodaphone App
A very helpful and pleasant member of staff here in Newtownards - to be recommended! 😄
January 20, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hey,
We're so pleased Fionnuala was supporting you and made sure you're set up for your holiday!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Stuart helped me with everything from…
Stuart helped me with everything from start to finish, I could have done this without him. He even helped me submit a claim for my Samsung gifts!
January 15, 2024
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Meta. Thank you for your review for Stuart. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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