The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... See more
Company replied
Location
Switch location224-226 High Street, BR6 0LS Orpington, GB
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See what reviewers are saying
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... See more
Company replied
Ethan was so helpful sorting out my new phone. Explained everything clearly and was so transparent on what I would be paying at different points.
Company replied
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Orpington
Written by the company
Contact info
224-226 High Street, BR6 0LS, Orpington, United Kingdom
5.0
Excellent
296 reviews
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Reply from Vodafone UK - Orpington
Hey Javid,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service
I was concerned about my monthly bill as it was too much, so I’ve reached out to Vodafone shop in Orpington for help . Edward was very helpful and find a better deal for me . I am very happy with the result and very pleased with his services. Thank you, Edward.
September 20, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Edward
Edward assisted me today with my phone contract upgrade and was super helpful, his customer service was great and nothing was too much trouble!
September 17, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hi Tayla. Thank you for your review for Edward. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
I had a great experience in Vodafone today with Edward. He showed great customer service from start to finish, he was polite and helped me with my upgrade.
Even with a little system glitch he remained professional and communicated throughout!
Thank you Edward!
September 17, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hi Ells. Thank you for your review for Edward. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A great positive visit edward
We were greeted with a smile. A really pleasant helpful and knowledgeable gentleman Edward who discussed and helped us understand all our queries. We are now in a position to make changes in the future to Vodafone. Thank you Vodafone.
September 16, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hi William. Thank you for your review for Edward. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Customer Service
The Store Manager was awesome. Harry is well experienced and it showed it the delightful customer service. I also saw how he ensure that other customers were treated with impeccable customer service. Looking forward to my next visit.
September 12, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great advice from Edward
Great advice from Edward, spent time explaining everything and my choices, I didn’t feel rushed!
September 11, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Edward
Very attentive service. Friendly and helpful, gave useful advice on Vodafone products
September 11, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Edward
I am not a Vodafone customer however Edward helped me out with my issue. Fantastic service thank you
September 6, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We appreciate you taking the time to share your positive experience. We're happy to hear that someone was able to provide you with fantastic support.
Thanks,
Vodafone Social Media Team
Edward
Edward was extremely helpful in helping me get my phone back on track. He was extremely patient and explained things really well. advised me what to do going forward My only regret is that I didn't come and see him when I changed my phone , as the customer service in the other store was nothing like the customer service at the Orpington branch. I will certainly come in yo see him and use the Orpington branch in the future.
September 6, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We appreciate your positive feedback and are happy to hear that you had such a helpful experience. We're glad we could assist you.
Thanks,
Vodafone Social Media Team
Edward
Edward has been very helpful and understanding. He is very knowledgeable and explains things carefully. He has gone through everything that I need to know.
I will definitely recommend that other family members come to him for any assistance needed.
September 6, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're happy to hear that the assistance you received was so helpful. We appreciate you taking the time to share your positive experience and your recommendation.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Edward
Very helpful and friendly, really went out of his way to help and get the best deal for me
September 4, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Edward
Edward was great. Came in as I couldn't use my mobile data. He found the issue and sorted it for me and gave me information regarding upgrade dates
September 4, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're happy to hear that the issue with your mobile data was resolved. We appreciate you taking the time to share your experience and are glad the information provided was helpful.
Thanks,
Vodafone Social Media Team
Edward
Ed was very very helpful, sympathetic and knowledgeable. He did more than I could have asked for in setting up my new phone. Thoroughly recommend this gentleman.
August 31, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Edward
Edward was very helpful and not pushy at all, providing the necessary information enabling us to make a decision without feeling pressured. I would regard him as an asset to your business. A super professional employee.
August 28, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Adam,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Edward!
Edward made our phone upgrades simple, clear and very easy. He was extremely friendly and informative and we are grateful he hosted our appointment today. Thanks Edward!
August 28, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Gemma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ethan was very welcoming and a great…
Ethan was very welcoming and a great help, explained everything regarding the plan before making the updgrade - had a patient of a saint when it came to my 3 year old son also 😊
Thanks again!
August 23, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We appreciate you taking the time to leave us this great feedback! We're so happy to hear about your excellent experience.
Thanks,
Vodafone Social Media Team
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