The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... See more
Company replied
Location
Switch location224-226 High Street, BR6 0LS Orpington, GB
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See what reviewers are saying
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... See more
Company replied
Ethan was so helpful sorting out my new phone. Explained everything clearly and was so transparent on what I would be paying at different points.
Company replied
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Orpington
Written by the company
Contact info
224-226 High Street, BR6 0LS, Orpington, United Kingdom
5.0
Excellent
296 reviews
Asks customers to review
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Edward
Edward was amazing! Told me of all the offers available, very patient with me and I came away on a contract and very happy! Thank you!!
August 23, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Demi-leigh
Demi-leigh has been extremely helpful to support me in organising a new device. She is knowledgeable and patient and clear in her explanations. I have no hesitation in recommending her. Her colleague Ed was a good support to completing the tasks. A good team!
August 19, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My visit to Orpington Vodafone branch
Went into the Orpington branch of Vodafone today and was attended to by Edward. He was extremely helpful, polite and courteous.....also saved me some money....always useful!
Very happy with the service today.
August 18, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hi,
We're happy to hear that you had a positive experience in store! We always appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Edward
Edward was very helpful and knows exactly what to do. I was confused and he answered my questions
August 18, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hi Karen,
Thanks for your feedback! It's great to hear that your query was resolved and you got the help needed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward was great and very helpful sorting me out a new phone. Very friendly and explained everything.
August 18, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Demi was such an amazing 👏🏿 she was…
Demi was such an amazing 👏🏿 she was helpful and very patient I would highly recommend her
Will visit again
Kindly Atlanta
August 17, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Ethan very nice young man and very…
Ethan very nice young man and very helpful saving me money on my contract
August 16, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We're happy to hear that you had such a positive experience! It's great to know that our team member was helpful and saved you money on your contract.
Thanks,
Vodafone Social Media Team
Orpington store
Edward was so helpful in sorting out our problem logging into the Vodafone app. He went through everything very clearly with us and sorted everything out with us. Nothing was too much trouble.
A relief that there is help in store. We thoroughly recommend Vodafone and their support in their stores.
August 16, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Thank you for the positive feedback and recommendation, we really appreciate it!
Vodafone Social Media Team
Demi has been fantastic
Demi has been fantastic, very patient and helpful with setting menup with a new device. Would recommend to see her if you need help
August 16, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We appreciate your positive feedback! We're happy to hear that you had a great experience and found our team member to be patient and helpful with your new device setup.
Vodafone Social Media Team
Ethan was so helpful finding me a new…
Ethan was so helpful finding me a new phone that suited my needs, was so much easier to talk to a real person and all the staff in Vodafone Orpington are so knowledgeable and inquisitive to find you the best package personalised to the customer.
August 15, 2025
Unprompted review
Reply from Vodafone UK - Orpington
We appreciate you taking the time to share your experience. This is great to hear!
Thanks, Vodafone Social Media Team
Edward
Came in with some bill queries. Edward cleared everything up and let me know how long was left on what I have out and how much I am paying. Thank you
August 12, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Kellie,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demi has been fantastic
Demi has been fantastic, very helpful will always return to be seen by Demi, Orpington is a very welcoming and friendly store
August 8, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Alan,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Very happy with the service in store today, Edward was extremely helpful and got me the deal I wanted! If only all customer services could be this easy!
August 4, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Oliver,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Assisted by Demi today
Assisted by Demi today. As before she was helpful and thorough. Will always recommend Vodafone and their staff.
Bill Seymour
August 4, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Bill,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Switching Provider
I visited Vodafone today, as I wanted to start a new SIM only deal and move my existing phone number to Vodafone. I was served by Edward, who was very welcoming, helpful and had excellent customer service skills. He talked me through the whole process and was very clear and understanding. He made it very quick and easy :).
August 3, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Logan,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Perfect service from Edward. Came in to get a new SIM card and was also told about better deals to help save me some money. All done before my parking runs out and I will be back shortly to take on the new deals! 10/10 service, nothing to fault.
August 2, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Michael,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Booked an appointment to sort out receiving calls. Edward helped sort this issue out for us quickly and saved me money on my sim. Fantastic service
August 2, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Anthony,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demi helped us today and made the whole…
Demi helped us today and made the whole process an absolute pleasure. So helpful and informative each step of the way. With a constant smile on her face Demi is a credit to the store.
August 2, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Gave us great deals and so helpful with advice and questions we were asking about deals and our phones and broadband!
August 2, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Henry was helpful.he answer all the…
Henry was helpful.he answer all the questions needed.
August 1, 2025
Unprompted review
Reply from Vodafone UK - Orpington
Hey Angela,
Thanks for the lovely review and fantastic support for Henry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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