Your employee Matt O saved the day with his technical skills in brilliantly saving my mobile details having dropped my mobile and crushed the screen. My sincere thanks for his time and effort.
Company replied
14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
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Your employee Matt O saved the day with his technical skills in brilliantly saving my mobile details having dropped my mobile and crushed the screen. My sincere thanks for his time and effort.
Company replied
Just dealt MattO upgrading my contract and setting up one for mother. What can I say great service, fast and efficient. Definitely recommend Vodafone and their team in Penzance.
Company replied
Hollie resolved an issue that's been going on for 3 years. She was patient and easy to deal with. I'm proper pleased!
Company replied
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... See more
Company replied
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14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, United Kingdom
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Hollie resolved an issue that's been going on for 3 years. She was patient and easy to deal with. I'm proper pleased!

Reply from Vodafone UK - Penzance
Your employee Matt O saved the day with his technical skills in brilliantly saving my mobile details having dropped my mobile and crushed the screen.
My sincere thanks for his time and effort.

Reply from Vodafone UK - Penzance
Just dealt MattO upgrading my contract and setting up one for mother. What can I say great service, fast and efficient. Definitely recommend Vodafone and their team in Penzance.

Reply from Vodafone UK - Penzance
Excellent service for Hollie and staff

Reply from Vodafone UK - Penzance
Matt O has been really helpful upgrading mine and my husband’s iPhones and reducing the monthly cost.
Great service

Reply from Vodafone UK - Penzance
Matt O was really helpful and knowledgeable, making some really useful suggestions and even saved me money! Thank you for your great service.

Reply from Vodafone UK - Penzance
Hollie was a dream all information we needed

Reply from Vodafone UK - Penzance
Very good service, thank you to Matt O for sorting me out.

Reply from Vodafone UK - Penzance
Matt was super helpful and made the process easy and simple

Reply from Vodafone UK - Penzance
Went to Vodafone Penzance today with a general query about roaming and got fantastic service and a contract better deal thanks to Matt- really knows his products and very helpful !

Reply from Vodafone UK - Penzance
Matt was extremely helpful and made the entire process very easy and simple

Reply from Vodafone UK - Penzance
Matt o was brilliant extremely helpful and patient

Reply from Vodafone UK - Penzance
Matthew was brilliant, he helped us review our mobile and broadband needs and helped us reduce our monthly bill. He was very patient and knowledgeable, thank you!

Reply from Vodafone UK - Penzance
Amazing customer service. Was quick and easy to do what we need to do. Thank you to the team at Penzance branch

Reply from Vodafone UK - Penzance

Reply from Vodafone UK - Penzance
Matt was fantastic helping me get a great deal and transferring all my information. Highly recommended!

Reply from Vodafone UK - Penzance

Reply from Vodafone UK - Penzance
Upgraded my broadband and saved me some money.
Very helpful and friendly
Thanks Matt

Reply from Vodafone UK - Penzance
Amazing service from Hollie today. Very helpful, with amazing customer skills .

Reply from Vodafone UK - Penzance
Matt made the buying experience extremely easy and gave great advice. Highly recommended!

Reply from Vodafone UK - Penzance
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