I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... See more
Company replied
Location
Switch location14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
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See what reviewers are saying
Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... See more
Company replied
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... See more
Company replied
Went in store to have a sim swap done & a lovely man called Matt C helped me with this. He was very professional & explained everything to me in great detail. Would highly recommend visiting the store... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Penzance
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, United Kingdom
4.9
Excellent
168 reviews
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Matt and boss Hollie were amazing
Matt and boss Hollie were amazing, very helpful and patient. excellent service. Well done Vodafone Penzance!
December 13, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Huw,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
On renewing my phone i found the…
On renewing my phone i found the manager Hollie and Matt very efficient in their approach in dealing with the customer and could highly recommend them to my friends and the way that the shop has handled my phone. Your always made very welcome at all times and these 2 member of staff should have some sort of recognition for their professionalism. Thank you very much
November 28, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Hollie and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience and hollie was…
Great experience and hollie was amazingly helpful
November 13, 2025
Unprompted review
Reply from Vodafone UK - Penzance
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very good explaned everything excellent service
November 7, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt in penzance store was amazing
Matt in penzance store was amazing. Helpful and knowledgable
November 7, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hi. We're happy to hear that you had such a positive experience. We appreciate you letting us know about the helpful service you received in our store. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for my great service with Matt
Thank you for my great service with Matt, very friendly and helpful!
November 5, 2025
Unprompted review
Reply from Vodafone UK - Penzance
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone Penzance
Matt in Vodafone Penzance was brilliant- very knowledgeable and gave us great service. Really recommend this branch.
October 25, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joanne who was filling in at the…
Joanne who was filling in at the Penzance branch. From her normal shop in Truro. She went above and beyond to help sort me out with a query on closing my late father's account.
She also got me sorted with a new account for myself. A smile and politeness goes a long way.
October 20, 2025
Unprompted review
Reply from Vodafone UK - Penzance
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I like the company
The company are great they are friendly and helpful and polite and amazing and brilliant and fabulous and fantastic at what they are doing and I do like their service
October 17, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hi Neil. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent and lovely team members very…
Excellent and lovely team members very helpful and kind
October 16, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hi Kirstiee. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks Hollie for all your patience and…
Thanks Hollie for all your patience and time spent helping set up 3 new contracts, far better than talking to a chat bot!
September 30, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Eliza,
Thanks for the lovely review and fantastic support for Hollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt was fantastic setting up our new…
Matt was fantastic setting up our new device
September 29, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Julie,
Thanks for the lovely review and fantastic support for Matt. It's always a pleasure to read such kind words.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service and great advice
Excellent service and great advice. Matt was very informative, professional and friendly.
September 29, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Lynn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service great knowledge.
Excellent service great knowledge.
Would not use anyone else.
September 29, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Arthur,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Perfect service from Hollie
September 26, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Dennis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penzance
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt and Holly were brilliant in…
Matt and Holly were brilliant in helping me to transfer to a new system and new phone. Brilliant service!
August 29, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hi Tim,
Thank you so much for your wonderful review and the amazing support you’ve shown for Matt and Holly—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
All good joey 🥳
August 26, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Bob,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penzance
Hi Stephanie,
Thank you so much for your wonderful review and the amazing support you’ve shown for Matt —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Matt was fantastic
I went into store with my mum and I both having issues with our phones and Matt sorted both of us and managed to get me a fantastic new deal and saved me money in the process. I would highly recommend!
July 26, 2025
Unprompted review
Reply from Vodafone UK - Penzance
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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