I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... See more
Company replied
Location
Switch location14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
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Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... See more
Company replied
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... See more
Company replied
Went in store to have a sim swap done & a lovely man called Matt C helped me with this. He was very professional & explained everything to me in great detail. Would highly recommend visiting the store... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Penzance
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, United Kingdom
4.9
Excellent
168 reviews
Asks customers to review
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Matt made the buying experience…
Matt made the buying experience extremely easy and gave great advice. Highly recommended!
March 10, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Gail,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Helpful staff member
Matt was super helpful and helped me to get great deals on both my broadband and my mobile phone. Highly recommend going into visit him for the best deals and friendly customer service
March 9, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Anna,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hollie and Matt were extremely helpful…
Hollie and Matt were extremely helpful with all of my queries
March 4, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Alan,
Thanks for the lovely review and fantastic support for Hollie and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing
Amazing, helpful and supportive from Hollie & Matt in the store
March 4, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Garry,
Thanks for the lovely review and fantastic support for Hollie & Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hollie and Matt were fantastic
Hollie and Matt were fantastic. Highly recommended.
March 2, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was lucky to have Hollie helping me…
I was lucky to have Hollie helping me today. She went above and beond to help my situation and get me back on track.
March 2, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Rebecca,
Thanks for the lovely review and fantastic support for Hollie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penzance
Hey Claire,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Hollie and Matt
February 26, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was really helpful
Matthew was really helpful, and helped me getting the best deal for my new iPhone. Recommended 5*
February 28, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Baptiste,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penzance
Hey Morris,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great staff
Great staff, very very helpful and made my purchase stress free and enjoyable experience. Thank you.
February 17, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Jason,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was extremely helpful and made my…
Matt was extremely helpful and made my experience stress free. Thank you very much!
February 12, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Mydia,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was very professional answered all…
Matt was very professional answered all my questions, gave me options and set up my phone no problem, he was courteous and I would definitely return when I need a new hone or I needed help and advice.
Thankyou
February 9, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Debbie,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Great experience, dead phone out of contract got a new phone and a better deal! Fantastic service from the team in Penzance
February 7, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Fran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penzance
Hey David,
Thanks for the lovely review and fantastic support for Holly and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and patient!
January 30, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Christine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The guys in the Penzance store are very…
The guys in the Penzance store are very helpful and knowledgeable.
January 30, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Vivienne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Holly and Matt are always most helpful…
Holly and Matt are always most helpful when I call into the shop, and invariably sorting my minor issues out. Well recommended.
January 30, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Matt and Hollie were extremely helpful…
Matt and Hollie were extremely helpful and made the whole process very easy and enjoyable
January 27, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Friendly and professional
Friendly, professional and sorted all queries in one visit, broadband, data etc
January 14, 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Gillian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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