Katie has been a tremendous help.Switching me over to Vodafone. Would definitely recommend this Perth branch for friendly no rush service.
Company replied
Location
Switch location150 High Street, PH1 5UH Perth, GB
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See what reviewers are saying
Bobby was a fanastic help in sorting out my upgrade. made sure i had the best offer possible, Provided great service and chat making the process enjoyable and a breeze!
Company replied
Was welcomed by very friendly staff when entering the store. Was helped by a very friendly and helpful young man (Bobby) he helped me figure out what phone/contact that would best fit my price range.... See more
Company replied
Visited Vodafone Perth to change both our phones. The service level and advice given by Katie was excellent. Nothing was too much trouble for her and her friendly professionalism made our visit a gr... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Perth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
150 High Street, PH1 5UH, Perth, United Kingdom
4.9
Excellent
236 reviews
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Fast and friendly service from Craig in…
Fast and friendly service from Craig in the Perth store.
October 23, 2024
Unprompted review
Reply from Vodafone UK - Perth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Made to feel welcome in store
Emma made us feel welcome from the moment we walked in and talked us through every part of our contracts - spent time to ensure we got the best deal and even helped us reduce our monthly cost overall - superb service from start to finish!!
October 5, 2024
Unprompted review
Reply from Vodafone UK - Perth
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Aimee
Aimee. Very helpful professional and cheerful. Made the whole process quick and painless. Would recommend Aimee as a very professional face for Vodafone and would both recommend Aimee as an employee and customer interface. Would recommend Vodafone to family and friends because of Aimee’s positivity, helpfulness and knowledge of products.
October 2, 2024
Unprompted review
Reply from Vodafone UK - Perth
Hi there,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great customer Aimee has provided.
Thanks,
The Vodafone Social Media Team
Experience with Aimee was very…
Experience with Aimee was very informative, pleasant manner.
September 25, 2024
Unprompted review
Reply from Vodafone UK - Perth
Hi Audrey,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amy for promotion
Amy was great - very clear in her explanations (and to a luddite) and friendly. She found me a great SIM card deal, and I left a very happy customer!
September 21, 2024
Unprompted review
Reply from Vodafone UK - Perth
Thanks for your review Clare. It's great to hear Amy took the time to explain everything for you.
Thanks, The Vodafone Social Media Team
came into store as was having problems…
came into store as was having problems with my Google account, Emma managed to fix it for me and save me money on my contract. Excellent service from Emma today.
September 19, 2024
Unprompted review
Reply from Vodafone UK - Perth
Hi Tony,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Craig was extremely helpful and…
Craig was extremely helpful and informative and understood my issue intuitively
He is a real asset to the team
September 18, 2024
Unprompted review
Reply from Vodafone UK - Perth
Hi Lee,
Thanks for your review and your excellent feedback for Craig! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Emma
Excellent service from Emma, going above and beyond to answer my questions and flag issues that I wasn’t even aware of. Really great help
September 9, 2024
Unprompted review
Reply from Vodafone UK - Perth
Hi Isla,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Emma was so helpful today
Emma was so helpful today, really supportive with my mum too. Give different options for our query and lots of good advice. It’s also nice to see a friendly face.
September 4, 2024
Unprompted review
Reply from Vodafone UK - Perth
Hi Susie,
Thanks for your review for Emma. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Perth
Hi Martin,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Was served by Emma Fantastic service…
Was served by Emma Fantastic service with a smile very professional and took care of my simple and broadband changes in one stop hassle free.
Thank you Scott
August 16, 2024
Unprompted review
Reply from Vodafone UK - Perth
Hello Scott,
It's great to hear about the positive experience which you had with Emma. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Emma is always so helpful and sorts me…
Emma is always so helpful and sorts me out with any queries I have😃
August 16, 2024
Unprompted review
Reply from Vodafone UK - Perth
Hello Bob,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Emma.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly and good service from Craig…
Friendly and good service from Craig today in Perth Vodafonee
August 13, 2024
Unprompted review
Reply from Vodafone UK - Perth
Hi Sylvia. Thank you for your review for Craig. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natalie was Very helpful and courteous…
Natalie was Very helpful and courteous getting changes and plans
August 10, 2024
Unprompted review
Reply from Vodafone UK - Perth
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Natalie was fantastic ,making it…
Natalie was fantastic ,making it possible for my children to have phones . Great friendly service. Thankyou so much
August 9, 2024
Unprompted review
Reply from Vodafone UK - Perth
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Craig gave excellent advice and…
Craig gave excellent advice and service. Very happy with new deals he offered.
August 6, 2024
Unprompted review
Reply from Vodafone UK - Perth
Hi Gordon! Thank you for your review. I'm glad Craig was able to help you. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Happy with experience.Great service by…
Happy with experience.Great service by Craig
July 23, 2024
Unprompted review
Reply from Vodafone UK - Perth
Hi NG,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service provided by Craig.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Friendly personal service from Craig
July 23, 2024
Unprompted review
Reply from Vodafone UK - Perth
Hi Alan,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great service Craig provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
I was mislead/missold an agreement in…
I was mislead/missold an agreement in February. Moving from a contract after it had finished to a SIM only arrangement, I was not informed of any potential early termination fee. This nearly cost me £600. Yes it might have been in the small print but it was NOT what I was told by the Assistant in Feb. They stated that I had to keep the arrangement for 3 months and after that I could change at any time.
When I questioned this, amazingly the Assistant informed me that I had to contact customers services. and the shop is not able to contact customer services!! Why? Surely Vodaphone have the details of their own customer service facility?
The help I get today was grudging at best and clearly wasn't going to try and be helpful. A very frustrating and stressful morning .
July 8, 2024
Unprompted review
Reply from Vodafone UK - Perth
Hello Richard,
I'm very sorry to hear about the negative experience which you've had since changing contracts, and how this has made you feel. It's always our aim to be as transparent with our customers as possible, but it sounds like that wasn't your experience. We'd love the opportunity to investigate this further for you.
Please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone, so that we can take a closer look into this for you.
Thanks, Vodafone Social Media Team
Served by Emma in the Perth store…
Served by Emma in the Perth store regarding upgrading my handset. Emma was polite friendly and processed my upgrade with the minimum of fuss. Considering Emma should have been on Holiday but was in working I cannot praise her highly enough.
July 2, 2024
Unprompted review
Reply from Vodafone UK - Perth
Thank you for your review Mark. It's good to see Emma was able to help to with your upgrade! If you had a new phone as part of your upgrade, I hope you're loving it 😊
Thanks again, The Vodafone Social Media Team
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