Vodafone UK - Perth Reviews 

237
TrustScore 5 out of 5

4.9

150 High Street, PH1 5UH Perth, GB


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Rated 5 out of 5 stars

Katie has been a tremendous help.Switching me over to Vodafone. Would definitely recommend this Perth branch for friendly no rush service.

Company replied

Rated 5 out of 5 stars

Bobby was a fanastic help in sorting out my upgrade. made sure i had the best offer possible, Provided great service and chat making the process enjoyable and a breeze!

Company replied

Rated 5 out of 5 stars

Was welcomed by very friendly staff when entering the store. Was helped by a very friendly and helpful young man (Bobby) he helped me figure out what phone/contact that would best fit my price range.... See more

Company replied

Rated 5 out of 5 stars

Visited Vodafone Perth to change both our phones. The service level and advice given by Katie was excellent. Nothing was too much trouble for her and her friendly professionalism made our visit a gr... See more

Company replied


Company details


Contact info

  • 150 High Street, PH1 5UH, Perth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

237 reviews

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4.9

All reviews

(237)

40,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent help today

Excellent help today. Emma got me and my daughter a much better deal.

July 1, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi Maricia. Thank you for your review for Emma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am very lucky having my mobile…

I am very lucky having my mobile contract with Vodafone. Today, I came into the Perth shop looking for internet and as usualy, Emma helped me to find the right solution. She is so nice and professional. Vodafone must be very lucky Emma working for it

June 28, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Thank you for your review Carmen, it's always good to read such complimentary feedback for one of our team. It's great to see Emma left such a great impression on you 😊
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and efficient help

Friendly and efficient help with choosing a suitable broadband plan, and also pointed us towards much better mobile phone plans. Emma was great to deal with, set up our orders quickly and explained the process clearly.
Very impressed with the quality of service and happy with the broadband and mobile phone deal which is good value for money.

June 17, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi there,

We're delighted you had such a positive experience! Thank you for taking the time to share this amazing feedback with us.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Served my Emma today

Served my Emma today, excellent service

June 15, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi Sandra,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone Upgrade

Excellent service for Craig who made it a seemles upgrade process.

June 13, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi customer,

Thanks for taking your time to leave this feedback for Craig. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Had a magnificent response from Steph…

Had a magnificent response from Steph and the Aberdeen team to a fault on my huawei and then followed up back home by Natalie at Perth store.

May 25, 2024
Unprompted review
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Reply from Vodafone UK - Perth

Hey Jennifer,

We're delighted you had such a great experience in store and got the assistance you needed!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Served by Emma

Served by Emma, great service, very helpful. Brilliant service. Been with Vodafone for years and highly recommended.

May 13, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi Angela,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 4 out of 5 stars

Rory was very friendly and helpful

Rory was very friendly and helpful. The systems can be slow, but the team are lovely and helpful.

May 8, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi Victoria. Thank you for your review for Rory and the team. Minus the system issues, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Shop Perth

Young Rory very helpful and knowledgeable when advising my wife and I on new phones to meet our requirements.

May 8, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi Paul. Thank you for your review for Rory. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma at the perth branch was very…

Emma at the perth branch was very helpful in helping me choose the best deal/phone for me.

May 6, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi there,

Thanks for taking the time to positively review your experience with Emma! We're delighted you received a great level of service. Enjoy your new phone!

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly atomosphere in shop

Friendly atomosphere in shop, very helpful with information. And efficient dealing with my account and upgrades. Happy customer thanks

April 26, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding

Rory provided anexcellent service, product, range knowledge and genuinely good fun.

April 24, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi Ben,

Thanks for taking the time to share this amazing feedback with us! We're delighted you received a great service.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Emma was friendly and very helpful

Emma was friendly and very helpful. Exceptionally high standard of service - highly recommend.

April 19, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi Sally,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went into store this morning to look…

I went into store this morning to look at the upgrade on my account after a text I received from Vodafone. I was served by the store manager Natalie who went above and beyond to get me the best deal.

April 9, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi Scott,

Thank you for your review and feedback for Natalie.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone has come up trumps again

Vodafone has come up trumps again, thanks to Emma - you are so knowledgeable and so helpful. You are a Star⭐

March 23, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rory was very helpful and entertaining

Rory was very helpful and entertaining, helping us set up for our phones and broadband.

March 21, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi F Plumley,

This is such a great review for Rory. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

I was extremely well served by Meghan…

I was extremely well served by Meghan who went the extra mile to fix my phone yesterday at the Perth store. Meghan offered exceptional customer service and I am very grateful

March 11, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi Maxwell,

Thank you for reviewing and sharing this great feedback for Meghan.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Natalie

Excellent service from Natalie

March 8, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi Liam,

Thanks for reviewing and sharing this feedback for Natalie.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Emma was incredibly helpful

Emma was incredibly helpful

February 23, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi. Thank you for your review for Emma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma was absolutely lovely

Emma was absolutely lovely, gave us fantastic advice and sorted out my daughters contract and set us up with broadband. She was very helpful and gave us straight forward advice, in a way we understood easily.

February 19, 2024
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi, It's great to see Emma took the time to explain everything without using too much jargon and left such a positive impression on you.
Thanks again, Vodafone Social Media Team

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