Vodafone UK - Peterborough Queensgate Centre Reviews 

575
TrustScore 5 out of 5

5.0

Unit 54b , Queensgate Centre, PE1 1NH Peterborough, GB


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Rated 5 out of 5 stars

I went into the Peterborough shop in queensgate recently to update my phone I was warmly welcomed by Micheal who helped me make the transfer from pay as you go to a contract phone Being a... See more

Company replied

Rated 5 out of 5 stars

Good service from Dev onr of the staff purchase our Samsung s26 ultra, very approachable and very helpful can't say thank you enough for sorting out my new phone as I need it badly.

Company replied

Rated 5 out of 5 stars

Devan is an awesome guy, really friendly,with fantastic customer service. He is really knowledgeable and saved me a load of money today.

Company replied

Rated 4 out of 5 stars

Devan was very helpful today. Lowered Broadband price

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Peterborough Queensgate Centre

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

575 reviews

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5.0

All reviews

(575)

42,566 reviews in the last 12 months

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Rated 5 out of 5 stars

Aadil was fantastic

Aadil was fantastic, he was very professional. Excellent service.

Kind regards Charles

July 29, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Charles,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dominic was super helpful today and…

Dominic was super helpful today and really put my mind at ease with buying my new phone

July 28, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Chloe,

Thanks for the lovely review and fantastic support for Dominic.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went into the Peterborough shop in Peterborough

I went into the Peterborough shop in queensgate recently to update my phone
I was warmly welcomed by Micheal who helped me make the transfer from pay as you go to a contract phone
Being a gentleman of senior years I was very impressed with his explanations and the process

Sadly when I got home I managed to snap the SIM card tray and was distraught as now I had the old phone out of commission and the new one stuck

On visiting the store early next morning Michael and a colleague were superb as they could see I was in a state of panic

They managed to get the SIM card out and then resurrected the old phone for three days until I got the new phone working Michael then rang me later to check all was well and informed the new sim was ready to use

Great service and a very friendly shop and staff

Thank you

July 23, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rob has done a great job with helping…

Rob has done a great job with helping me with a upgrade today

July 24, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

"Hey Ray,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Good service from Dev onr of the…

Good service from Dev onr of the staff purchase our Samsung s26 ultra, very approachable and very helpful can't say thank you enough for sorting out my new phone as I need it badly.

July 23, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Marilyn,

Thanks for the lovely review and fantastic support for Dev.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dev was so friendly and very helpful …

Dev was so friendly and very helpful from start to finish. Thank you very much Dev

July 23, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Andrew,

Thanks for the lovely review and fantastic support for Dev.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Devan is an awesome guy

Devan is an awesome guy, really friendly,with fantastic customer service. He is really knowledgeable and saved me a load of money today.

July 23, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre


Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New sim

Great knowledgeable helpful service, Dev

July 14, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Ian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The customer service from grace and…

The customer service from grace and explained the contract clearly and was a huge help

July 11, 2026
Unprompted review
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Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Kimmy,

Thanks for the lovely review and fantastic support for Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with Robert explained…

Great experience with Robert explained everything so well definitely recommend

July 4, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Mia,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Robert.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone upgrade

Grace (Peterborough) was very helpful with my upgrade and finding the best deal

July 4, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Sarah,

Thanks for the lovely review and fantastic support for Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with Grace

Great experience with Grace. Such a lovely person and explains all the information very well.

June 28, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Filipa,

Thanks for the lovely review and fantastic support for Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dev is the best!

Dev is really knowledgeable and helpful. Set me up with new broadband and phone contract which is a lot less than currently paying. Thank you for your help. Great guy!

June 27, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Technical assistant Devan

The help I received from Devan at the Peterborough shop was excellent.

June 26, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

"Hey Raymond,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Absolutely fantastic service from…

Absolutely fantastic service from Shauna at the Peterborough branch! So happy with the deal I got, thank you Shauna!

June 20, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Zoe,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Grace

Great service from Grace. Very quick, and clear information provided. Thank you.

June 19, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Dave,

Thanks for the lovely review and fantastic support for Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for your friendly

Thank you for your friendly, professional service. Ms. Shauna is patient, always smiling, and always ready to help. Thank you for your help with translating from Polish into English.

June 16, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hi Alicja, thank you so much for your wonderful review and the amazing support you’ve shown for Shauna , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Shauna was extremely helpful

Shauna was extremely helpful. It was a good experience.

June 16, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,
Thanks for the lovely review and fantastic support for Shauna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I really like the way I have been…

I really like the way I have been treated, level of professionalism and also a 10/10 customer service satisfaction.

June 15, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hi Maria, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were assisted by Grace this…

We were assisted by Grace this afternoon. She was ever so kind and helpful and ever so patient with us.

June 13, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Novuyo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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