For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more
Company replied
Unit 54b , Queensgate Centre, PE1 1NH Peterborough, GB
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For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more
Company replied
Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your ex... See more
Company replied
Devan was very helpful today. Lowered Broadband price
Company replied
Hafza servered us she was helpful insiteful and extremely informative during the entire process walked us through every step of the way and help us get what we wanted at a good price would highly reco... See more
Company replied
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Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, United Kingdom
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Rob has done a great job with helping me with a upgrade today

Reply from Vodafone UK - Peterborough Queensgate Centre
Good service from Dev onr of the staff purchase our Samsung s26 ultra, very approachable and very helpful can't say thank you enough for sorting out my new phone as I need it badly.

Reply from Vodafone UK - Peterborough Queensgate Centre
Dev was so friendly and very helpful from start to finish. Thank you very much Dev

Reply from Vodafone UK - Peterborough Queensgate Centre
Devan is an awesome guy, really friendly,with fantastic customer service. He is really knowledgeable and saved me a load of money today.

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
The customer service from grace and explained the contract clearly and was a huge help

Reply from Vodafone UK - Peterborough Queensgate Centre
Great experience with Robert explained everything so well definitely recommend

Reply from Vodafone UK - Peterborough Queensgate Centre
Grace (Peterborough) was very helpful with my upgrade and finding the best deal

Reply from Vodafone UK - Peterborough Queensgate Centre
Great experience with Grace. Such a lovely person and explains all the information very well.

Reply from Vodafone UK - Peterborough Queensgate Centre
Dev is really knowledgeable and helpful. Set me up with new broadband and phone contract which is a lot less than currently paying. Thank you for your help. Great guy!

Reply from Vodafone UK - Peterborough Queensgate Centre
The help I received from Devan at the Peterborough shop was excellent.

Reply from Vodafone UK - Peterborough Queensgate Centre
Absolutely fantastic service from Shauna at the Peterborough branch! So happy with the deal I got, thank you Shauna!

Reply from Vodafone UK - Peterborough Queensgate Centre
Great service from Grace. Very quick, and clear information provided. Thank you.

Reply from Vodafone UK - Peterborough Queensgate Centre
Thank you for your friendly, professional service. Ms. Shauna is patient, always smiling, and always ready to help. Thank you for your help with translating from Polish into English.

Reply from Vodafone UK - Peterborough Queensgate Centre
Shauna was extremely helpful. It was a good experience.

Reply from Vodafone UK - Peterborough Queensgate Centre
I really like the way I have been treated, level of professionalism and also a 10/10 customer service satisfaction.

Reply from Vodafone UK - Peterborough Queensgate Centre
We were assisted by Grace this afternoon. She was ever so kind and helpful and ever so patient with us.

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
Hafza is a great retail advisor made me feel very welcome and explained my new contract in detail.

Reply from Vodafone UK - Peterborough Queensgate Centre
I had a great experience with Grace, she was very helpful.

Reply from Vodafone UK - Peterborough Queensgate Centre
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