For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more
Company replied
Unit 54b , Queensgate Centre, PE1 1NH Peterborough, GB
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For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more
Company replied
Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your ex... See more
Company replied
Devan was very helpful today. Lowered Broadband price
Company replied
Dom was fantastic, always has been. I came in looking to upgrade to the new Samsung Fold 8, and was sorted very quickly for a delivery 2 days later to my home. Top notch service! We also looked into m... See more
Company replied
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Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, United Kingdom
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Reply from Vodafone UK - Peterborough Queensgate Centre
excelent deal and service from aadil. worth my visit.

Reply from Vodafone UK - Peterborough Queensgate Centre
Excellence from Grace andAadil.very well done.

Reply from Vodafone UK - Peterborough Queensgate Centre
Grace and Rob at the Peterborough store were amazing. They kept us entertained while waiting to process my phone and broadband upgrade. Gave us a great deal too. Highly recommend

Reply from Vodafone UK - Peterborough Queensgate Centre
Hi today I went to Vodafone and Shauna has delivered excellent service 10/10 I definitely would recommend her to others supper happy 😊

Reply from Vodafone UK - Peterborough Queensgate Centre
Shauna was absolutely amazing and incredibly helpful throughout the whole process. She went above and beyond to support us, and we truly appreciate all her kindness, patience, and professionalism. Thank you so much for everything, Shauna — you made a real difference for us!🌹

Reply from Vodafone UK - Peterborough Queensgate Centre
Dev was very helpful and competent. Very prompt service and displayed the personal touch needed for customer experience

Reply from Vodafone UK - Peterborough Queensgate Centre
Robert was amazing! He was so helpful and patient! Such good customer service Thank you!

Reply from Vodafone UK - Peterborough Queensgate Centre
Dev was absolutely amazing. Went out of his way to help and make things easy for my upgrade.

Reply from Vodafone UK - Peterborough Queensgate Centre
Grace! She was so helpful. Explained tariffs and contracts clearly and did not try for a hard sell! Just gave me the facts and let me make up my own mind. Thank you for making a process I have been putting off so easy. And better to deal with a person than by phone!

Reply from Vodafone UK - Peterborough Queensgate Centre
Sunny has been an amazing help in sorting new phone at short notice and getting the best deal. Really recommend

Reply from Vodafone UK - Peterborough Queensgate Centre
My needs were listened to and the best product offered. Walked away paying less than I have done for the last two years, with more data and storage. Very happy.

Reply from Vodafone UK - Peterborough Queensgate Centre
Really helpful sorted out the queries I had and then some!

Reply from Vodafone UK - Peterborough Queensgate Centre
Grace made my visit very worth while. Sorted me a very good deal with my phone. Very polite and so helpful. Credit to that store.

Reply from Vodafone UK - Peterborough Queensgate Centre
Staff Grace was excellent in dealing with my concerns., very approachable and professional. Very good job!👍

Reply from Vodafone UK - Peterborough Queensgate Centre
We were looked after by Grace who was very pleasant and helpful.

Reply from Vodafone UK - Peterborough Queensgate Centre
Grace was excellent in helping us today! So helpful and her customer service was so good.. I would recommend Grace to everyone

Reply from Vodafone UK - Peterborough Queensgate Centre
Really great customer service, helpful with my many questions and helped me achieve exactly what I wanted. Thank you Devan!

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
Shavna was really nice during the process and she has an obsern amount of respect

Reply from Vodafone UK - Peterborough Queensgate Centre
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