Vodafone UK - Peterborough Queensgate Centre Reviews 

612
TrustScore 5 out of 5

5.0

Unit 54b , Queensgate Centre, PE1 1NH Peterborough, GB


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Rated 5 out of 5 stars

For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your ex... See more

Company replied

Rated 4 out of 5 stars

Devan was very helpful today. Lowered Broadband price

Company replied

Rated 5 out of 5 stars

Hafza servered us she was helpful insiteful and extremely informative during the entire process walked us through every step of the way and help us get what we wanted at a good price would highly reco... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Peterborough Queensgate Centre

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

612 reviews

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5.0

All reviews

(612)

42,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shavna was really nice during the…

Shavna was really nice during the process and she has an obsern amount of respect

May 2, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Karim,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robert was the best

Robert was the best. Thank you.

April 29, 2026
Unprompted review
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Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Susan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sunny was very helpful and helped me…

Sunny was very helpful and helped me get my payment plan in a good place for me.

April 27, 2026
Unprompted review
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Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Vilija,

Thanks for the lovely review and fantastic support for Sunny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Changed my contract and bought a new…

Changed my contract and bought a new phone. Shauna helped me and she gave me the best options. Was a very good experience.

April 25, 2026
Unprompted review
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Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Mariana,

Thanks for the lovely review and fantastic support for Shauna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grace did a good job!

Grace did a good job!
We are happy
Thank You Grace, thanks to Vodafone

April 25, 2026
Unprompted review
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Reply from Vodafone UK - Peterborough Queensgate Centre

Hey
Nazar,

Thanks for the lovely review and fantastic support for Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dev has been a complete help to me…

Dev and Rob have been a complete help to me today they have both been a star and I can’t thank them enough, thank you so much Dev and Rob for everything you’ve done in the Peterborough store today.

April 22, 2026
Unprompted review
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Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Karenm,

Thanks for the lovely review and fantastic support for Dev and Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dev listened to my request & acted in a…

Dev listened to my request & acted in a very professional & understanding manner. Very pleased with the outcome. Thank you.

April 21, 2026
Unprompted review
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Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Devan was very helpful today

Devan was very helpful today. Lowered Broadband price

April 18, 2026
Unprompted review
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Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grace went through everything I needed…

Grace went through everything I needed about upgrading my phone/sim. No problems at all. Went away with a cheaper plan.

April 17, 2026
Unprompted review
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Reply from Vodafone UK - Peterborough Queensgate Centre

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Polite and clear ‘ helpful and…

Polite and clear ‘ helpful and generally nice to deal with . Review was with Shauna. Queensgate store .Peterborough.

April 17, 2026
Unprompted review
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Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was very helpful

Grace Was very helpful, and all went very well and smoothly!

April 17, 2026
Unprompted review
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Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Diana,

Thanks for the lovely review and fantastic support for Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service today from Shauna who…

Excellent service today from Shauna who updated my sim contract - many thanks !

April 16, 2026
Unprompted review
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Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Priscilla,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

top service by dev

came in to ask about my bills and dev was able to point me in the right direction whilst also making my internet faster and cheaper, got what i wanted and saved some money with a better service.

April 15, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre


Hey Hussein,

Thanks for the lovely review and fantastic support for Dev.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Tea

Rated 5 out of 5 stars

very informative

very informative, Devan at Peterborough branch is very helpful

April 15, 2026
Unprompted review
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Reply from Vodafone UK - Peterborough Queensgate Centre

Hey ROBERT

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robert from the Vodafone

Robert from the Vodafone store is an excellent salesperson and advisor. From the very beginning, he showed great professionalism, patience, and a personalized approach to customer service. He carefully listened to my needs and solutions that perfectly matched my situation.

His knowledge of the products and offers is impressive – he explains everything clearly and in an easy-to-understand way, which makes decision-making much easier. On top of that, he is very polite and genuinely committed to helping customers, creating a friendly and comfortable atmosphere.

I highly recommend Robert to anyone looking for reliable support and expert advice at a Vodafone store!

April 15, 2026
Unprompted review
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Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Wanda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had dev he was great really did help…

I had dev he was great really did help me out getting another phone and sim brilliant experience

April 15, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Martin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a brilliant experience with dev…

Had a brilliant experience with dev really did help us out and advised us would definitely recommend him thank you

April 15, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Maisie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was good from devan and aadil

Service was good from devan and aadil. Purchased a 2 simonly and home broadband package. Good price good service.

April 14, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly service

April 12, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Experience was very great with Shauna.

Experience was very great with Shauna.

April 12, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Nerijus,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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