For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more
Company replied
Location
Switch locationUnit 54b , Queensgate Centre, PE1 1NH Peterborough, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your ex... See more
Company replied
Devan was very helpful today. Lowered Broadband price
Company replied
Hafza servered us she was helpful insiteful and extremely informative during the entire process walked us through every step of the way and help us get what we wanted at a good price would highly reco... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Peterborough Queensgate Centre
Written by the company
Contact info
Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, United Kingdom
5.0
Excellent
612 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Upgrade of phone
Hafza explained everything to me. Great customer service.
April 12, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Jacqueline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Janet,
Thanks for the lovely review and fantastic support for Shauna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nice and easy going personel(Sunny and…
Nice and easy going personel(Sunny and the other workers).Everything was explaining clear.No issue
April 11, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Radoslaw,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shauna was lovely very helpful and…
Shauna was lovely very helpful and talked us through our options and explained very thing so we could understand it
April 10, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
She was very helpful.
April 10, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Sylwia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good Friday visit
I popped into the store on Good Friday ( 3rd April ) to look into possibly swapping contract from O2 to Vodafone ( mainly due to poor signal with O2 ). I hadn’t planned to pay more than I was currently paying, however Devan my salesperson was so helpful / friendly and attentive that I decided to give Vodafone a try.
My contract has now started and jury’s out as to whether it’s better signal than O2 but the customer service so far is very good,
Thank you
April 3, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I received good hospitality and best…
I received good hospitality and best advice on monthly packages and best products which was so helpful to select the product l was looking for.
Amazing person Grace.
April 9, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Fanuel,
Thanks for the lovely review and the fantastic support you’ve shown for Grace.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Grace was excellent I was in and out…
Grace was excellent I was in and out within 15 minutes, she also helped me out with a pre existing plan and gave me a better option would highly recommend using this Peterborough Queensgate store
April 6, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Connor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful
Extremely helpful, knowledgeable about products and the best deals.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Hayley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sunny has been really good
Sunny has been really good, very knowledgeable and ensure I left with the correct contract.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Adam,
Thanks for the lovely review and fantastic support for Sunny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic customer service from Grace
Grace was extremely helpful and thorough. The outcome was a new phone for my daughter’s birthday and a great price! Thank you
April 3, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shauna was very customer focussed and…
Shauna was very customer focussed and made the whole thing fun and worked efficiently. We were both hugely impressed with her attitude and demeanour and will definitely see her next time
April 3, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sunny absolutely fantastic a credit to…
Sunny absolutely fantastic a credit to Vodafone store when Above & Beyond
April 1, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Cindy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely low price
Extremely low price, agent was happy to answer any questions about the contract length, the price, etc. Overall a very easy experience
March 31, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Rob was really helpful knowledgable
Rob was really helpful knowledgable. I had no idea wat I’m doing and he resolved everything all with humour & great customer service. A pleasure thank you
March 30, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Colette,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Ross,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Rob was a Very friendly guy,very…
Rob was a Very friendly guy,very helpful in setting up a new phone
March 29, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
10/10 service
10/10 service, really helpful from Hafza, made the hole experience a great pleasure, thank you looking after us today.
March 29, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Christian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Friendly helpful and very polite…
Friendly helpful and very polite explained what would be best for us, nice easy
March 29, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Good service from Grace and aadil
Good service from Grace and aadil
Really helpfull
March 28, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.