For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more
Company replied
Unit 54b , Queensgate Centre, PE1 1NH Peterborough, GB
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For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more
Company replied
Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your ex... See more
Company replied
Devan was very helpful today. Lowered Broadband price
Company replied
Hafza servered us she was helpful insiteful and extremely informative during the entire process walked us through every step of the way and help us get what we wanted at a good price would highly reco... See more
Company replied
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Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, United Kingdom
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Reply from Vodafone UK - Peterborough Queensgate Centre
We were served by Robert and we had a great experience. My upgrade was smothered running and then we also walked away with two iPad deals which my daughter was very excited about! Excellent service.

Reply from Vodafone UK - Peterborough Queensgate Centre
Sunny’s customer service was the best, we had all kind of conversations and jokes, was professional and polite so I’m giving him the best of reviews as I loved the customer service

Reply from Vodafone UK - Peterborough Queensgate Centre
Grace is amazing
She is so funny, my kind of woman. Needs an MBE. So helpful and friendly. I want to be best friends.

Reply from Vodafone UK - Peterborough Queensgate Centre
Grace gave me a great deal great staff :)

Reply from Vodafone UK - Peterborough Queensgate Centre
Aaadil and devan really helped me in a sticky situation where I was travelling and my phone had been lost. Gave me great assistance.

Reply from Vodafone UK - Peterborough Queensgate Centre
Aadill and sunny they was helpful to me

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
I had great service from Devan and sunny i been a a customer of Vodafone for over 40 year i would not go anywhere else

Reply from Vodafone UK - Peterborough Queensgate Centre
Grace has been amazing, explaining and sorting out my upgrade. Very professional and polite.

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
It was great experience at Vodafone Peterborough Uk. Shauna has given great customer service. Understood my queries and provided optimal solution

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
Grace was good explained everything well and was very patient we are very satisfied

Reply from Vodafone UK - Peterborough Queensgate Centre
Really great customer service and great information - Shauna

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
Grace has been so helpful and made the switch from Tesco so easy. She has also saved me a lot of money and stress.
Thank you Grace.

Reply from Vodafone UK - Peterborough Queensgate Centre
Dominic was very helpful, very knowledgeable and informative. Very positive customer experience.

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
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