For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more
Company replied
Location
Switch locationUnit 54b , Queensgate Centre, PE1 1NH Peterborough, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your ex... See more
Company replied
Devan was very helpful today. Lowered Broadband price
Company replied
Hafza servered us she was helpful insiteful and extremely informative during the entire process walked us through every step of the way and help us get what we wanted at a good price would highly reco... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Peterborough Queensgate Centre
Written by the company
Contact info
Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, United Kingdom
5.0
Excellent
613 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Made an upgrade on our broadband today
Made an upgrade on our broadband today. Grace helped us amazing and gave us discount!!
March 16, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Marc,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Grace was amazing
Grace was amazing. She helped with everything. It was easy and fast to change SIM provider. Very good experience.
March 14, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Sigita,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Grace.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Grace was great and set me all up fully…
Grace was great and set me all up fully and put up with my stupid questions!
March 12, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Mark,
Thanks for the lovely review and fantastic support for Grace.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rob done me a great deal on the s26…
Rob done me a great deal on the s26 ultra with a trade in. Great service.
March 12, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Raja,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nice friendly
Nice friendly, helpful, sorted everything I needed help with
March 12, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Grace,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
New contract
Good experience explaining all deals cheap contract sorted out my account as unable to access
March 12, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Sharron,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank Asilo
Being new to Peterborough, we were so fortunate to meet Aadil. He not only assisted us setting up a connection, but also give us an understanding of the area. A true asset to Vadafone!
March 10, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Danstan,
Thanks for the lovely review and fantastic support for Asilo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was very pleased with the help and…advice this morning
I was very pleased with the help and advice I received from Aadill this morning. I always recommend Vodafone to my friends
March 9, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodafone is the best
The customer service is excellent. I really appreciate.
March 8, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Vimbai,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Verry good saler and help us with us…
Verry good saler and help us with us problem.werry helpfully.
March 8, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Ilze,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Grace was very nice and talkative and…
Grace was very nice and talkative and helpful about finding us with a new deal for a new phone great service
March 7, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Mobile upgrade
The service I was given was great, he was friendly gave great advice and some really good suggestions an it made my decision a lot easier
March 5, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Aaron,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service very helpful good prices…
Great service very helpful good prices very helpful staff
March 5, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Robert was honestly amazing!
Robert was honestly amazing!! Great experience, answers my many questions and was a great help in getting the contract. If you get him helping you, your in good hands.
March 2, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Alice,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sunny provided great and fast service
Sunny provided great and fast service. Was very friendly and helped us with a problem we've had.
March 2, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Roberts,
Thanks for the lovely review and fantastic support for Sunny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Grace made the experience
Grace made the experience, she helped with upgrades, new phone and transfering data aswell as faster broadband. What an asset to the team she is and a lovely girl to talk to.
March 1, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Hazel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
His name is Robert and he's a show gjrl
The sales manager and Robert was very helpful and understanding, kind and friendly and a member of staff.
Will defo come and recommend my wife.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sunny was great
Sunny was great, helped with everything we needed even helped us save some money. Friendly service, very efficient!
February 27, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey there,
Thanks for the lovely review and fantastic support for Sunny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely customer service
Served by sunny, it was very helpful, he helped transfer my number over with no problem quick and easy, also changed our package over to a better one with just one visit. Lovely customer service from whole store.
February 27, 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey ema,
Thanks for the lovely review and fantastic support for sunny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.