For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more
Company replied
Unit 54b , Queensgate Centre, PE1 1NH Peterborough, GB
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For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more
Company replied
Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your ex... See more
Company replied
Devan was very helpful today. Lowered Broadband price
Company replied
Hafza servered us she was helpful insiteful and extremely informative during the entire process walked us through every step of the way and help us get what we wanted at a good price would highly reco... See more
Company replied
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Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, United Kingdom
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Served by Grace in the Peterborough store, she was friendly, knowledgeable, helpful and professional . Great service with a smile.

Reply from Vodafone UK - Peterborough Queensgate Centre
Very good customer service and chat with her. Very friendly and helpful.

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
Grace was very nice and helpful. Good at her job. Managed to upgrade my phone thank you

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
Excellent service, happy to leave with what product I got, highly recommend Rob !! Amazing guy and very helpful

Reply from Vodafone UK - Peterborough Queensgate Centre
It was nice dealing with Shaun. Good customer service rep.

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
Great service from robert in store he helped me set up my phone

Reply from Vodafone UK - Peterborough Queensgate Centre
Robert was very helpful made my experience very easy, give that man a bonus

Reply from Vodafone UK - Peterborough Queensgate Centre
great experience from shauna, lovely staff

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
Very happy with service and stuff Shauna

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
Very helpful when setting up my phone thanks Rob

Reply from Vodafone UK - Peterborough Queensgate Centre

Reply from Vodafone UK - Peterborough Queensgate Centre
Very helpful young man who helped me set up my new phone and his name is Robert .thank you 😊

Reply from Vodafone UK - Peterborough Queensgate Centre
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