Vodafone UK - Peterborough Queensgate Centre Reviews 

613
TrustScore 5 out of 5

5.0

Unit 54b , Queensgate Centre, PE1 1NH Peterborough, GB


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Rated 5 out of 5 stars

For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your ex... See more

Company replied

Rated 4 out of 5 stars

Devan was very helpful today. Lowered Broadband price

Company replied

Rated 5 out of 5 stars

Hafza servered us she was helpful insiteful and extremely informative during the entire process walked us through every step of the way and help us get what we wanted at a good price would highly reco... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Peterborough Queensgate Centre

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

613 reviews

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5.0

All reviews

(613)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Plenty of Grace in Peterborough…

Served by Grace in the Peterborough store, she was friendly, knowledgeable, helpful and professional . Great service with a smile.

February 27, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Jo,

Thanks for the lovely review and fantastic support for Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service and chat…

Very good customer service and chat with her. Very friendly and helpful.

February 27, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grace help me give my bill down

February 27, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Marcel,

Thanks for the lovely review and fantastic support for Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grace was very nice and helpful

Grace was very nice and helpful. Good at her job. Managed to upgrade my phone thank you

February 26, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Antony,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was a great help

Was a great help

February 26, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grace

Grace , thank you for your great service!

February 26, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Renate, ​

Thanks for the lovely review and fantastic support for Grace. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, happy to leave with what product I got, highly recommend Rob !! Amazing guy and very helpful

February 25, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was nice dealing with Shaun

It was nice dealing with Shaun. Good customer service rep.

February 25, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Ayotunde,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly lady Shauna

Friendly lady Shauna, knows her stuff!

February 24, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Maggie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service from robert in store he helped me set up my phone

February 23, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Terence,

Thanks for the lovely review and fantastic support for robert.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robert was very helpful and knowledgeable

Robert was very helpful made my experience very easy, give that man a bonus

February 22, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Ben,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great experience from shauna

great experience from shauna, lovely staff

February 21, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Katie,

Thanks for the lovely review and fantastic support for Shauna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sunny helped me with a phone

February 21, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Andreea,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sunny was really helpful

February 21, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Mecclaus,

Thanks for the lovely review and fantastic support for Sunny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with service and stuff Shauna

Very happy with service and stuff Shauna

February 20, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Iuliana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful explained well friendly.

February 20, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Martin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very Good servis 😉

Very Good servis 😉

February 20, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Angelika,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful when setting up my phone…

Very helpful when setting up my phone thanks Rob

February 20, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey George,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All good Graces tnx

February 20, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful young man who helped me…

Very helpful young man who helped me set up my new phone and his name is Robert .thank you 😊

February 19, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Frances, ​

Thanks for the lovely review and fantastic support for Robert. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

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