Vodafone UK - Peterborough Queensgate Centre Reviews 

618
TrustScore 5 out of 5

5.0

Unit 54b , Queensgate Centre, PE1 1NH Peterborough, GB


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Rated 5 out of 5 stars

For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your ex... See more

Company replied

Rated 4 out of 5 stars

Devan was very helpful today. Lowered Broadband price

Company replied

Rated 5 out of 5 stars

Dom was fantastic, always has been. I came in looking to upgrade to the new Samsung Fold 8, and was sorted very quickly for a delivery 2 days later to my home. Top notch service! We also looked into m... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Peterborough Queensgate Centre

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

618 reviews

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5.0

All reviews

(618)

40,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful explained well friendly.

February 20, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Martin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very Good servis 😉

Very Good servis 😉

February 20, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Angelika,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful when setting up my phone…

Very helpful when setting up my phone thanks Rob

February 20, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey George,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All good Graces tnx

February 20, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful young man who helped me…

Very helpful young man who helped me set up my new phone and his name is Robert .thank you 😊

February 19, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Frances, ​

Thanks for the lovely review and fantastic support for Robert. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Grace helped get what I needed

Grace helped get what I needed

February 16, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Nom,

Thanks for the lovely review and fantastic support for Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service

Very good customer service

February 15, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey youssfi,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grace was knowledgeable and saved me…

Grace was knowledgeable and saved me money on my account and was quite helpful

February 15, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grace used all her sales and soft…

Grace used all her sales and soft skills very well, I was coming in to leave Vodafone and go somewhere else and she ended up changing everything, she eventually gave me such a good deal that I didn’t just buy a new phone and extended my contract, but brought my husband to Vodafone as well. With buying a new phone and bringing my husband here, now I’m paying less then before

January 31, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Katalin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia friendly and knowledgeable

Olivia friendly and knowledgeable
Offered deals
Explained everything clearly

February 12, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Phil,

Thanks for the lovely review and fantastic support for Olivia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from rob

February 11, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Sherzad,

Thanks for the lovely review and fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All details regarding my new contract…

All details regarding my new contract on phone line and broadband was explained very good by Shauna 👌👌👌👌

February 8, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Valentin,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Shauna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hafza was extremely helpful

Hafza was extremely helpful. Been to spalding branch and unhelpful but Peterborough helped in minutes. Thank you very much.

February 8, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey lisa,

Thanks for the lovely review and fantastic support for Hafza.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a very good experience from grace…

Had a very good experience from grace she helped me in very quick way sorting me out with a good deal

February 8, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Shair,

Thanks for the lovely review and fantastic support for Grace.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from Olivia

Very good service from Olivia

February 7, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Erivaldo,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Olivia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grace was really really helpful and…

Grace was really really helpful and presented us with a variety of options to ensure the best value.
Super friendly and patient as we discussed options.
Grace’s customer service was excellent! Thank you!

February 7, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grace was super helpful and explained…

Grace was super helpful and explained everything fully and in a way we understood

February 6, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hi Andrea ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Grace—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very pasionate

Very pasionate

February 6, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Michael,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robert and Aadil were very helpful…

Robert and Aadil were very helpful today as we struggled with a difficult situation.

February 5, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Kinga,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robert was absolutely amazing

Robert was absolutely amazing, explained the process and made me feel comfortable with my new plan and phone.
This customer service experience is exactly why I will always choose Vodafone.
Thank you Robert

February 4, 2026
Unprompted review
Vodafone UK - Peterborough Queensgate Centre logo

Reply from Vodafone UK - Peterborough Queensgate Centre

Hey Customer,

Thanks for the lovely review and fantastic support for Robert.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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