I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, an... See more
Company replied
Location
Switch location9 Market Place, WF8 1AG Pontefract, GB
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See what reviewers are saying
Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... See more
Company replied
Just visited the Pontefract store this morning and as usual the staff team are extremly polite and helpful especially the manager Julie who is so perfectly helpful and nothing is ever too much trouble... See more
Company replied
I had a really positive experience in store today at Vodafone. The store assistant Darcy was extremely helpful, patient, and knowledgeable.she took the time to explain everything clearly without... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Pontefract
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
9 Market Place, WF8 1AG, Pontefract, United Kingdom
4.9
Excellent
154 reviews
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Reply from Vodafone UK - Pontefract
Hey Mase,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Come in to store to see about mobile…
Come in to store to see about mobile data Robert was very helpful thank you so much
January 13, 2026
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Carol,
Thanks for the lovely review and fantastic support for Robert.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good in Pontefract shop
Really good in Pontefract shop. Robert was a great help and any other problems will go back and see him
January 13, 2026
Unprompted review
Reply from Vodafone UK - Pontefract
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very easy to talk and sort my contract…
Very easy to talk and sort my contract very helpful to talkshe know what she is doing to get you best deals
January 13, 2026
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Mateusz,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Julie was so patient and lovely
Julie was so patient and lovely, has sorted out my new contract. Nothing was too much trouble, thank you
January 13, 2026
Unprompted review
Reply from Vodafone UK - Pontefract
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fantastic service and support from the…
Fantastic service and support from the staff in the Pontefract store
January 10, 2026
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dealt with a particularly nice young…
Dealt with a particularly nice young man called Jacob , we were having trouble with new phone and he was so patient and understanding with us, recommend this store for a visit and a definate asset to Vodafone. Thankyou.
December 28, 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Miss Amy was the lady who delt with me today an she was amazing efficient an helpful truly a asset to your company
Miss Amy was the lady who delt wit
December 6, 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Terry,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amy was Absolutely fabulous so helpful…
Amy was Absolutely fabulous so helpful friendly and knowledgeable…. Steered me in the right direction 5⭐️⭐️⭐️⭐️⭐️
December 6, 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Barbara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was really helpful and found the…
Amy was really helpful and found the best plan for me and my wife
December 6, 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Graham,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very lovely and friendly
Very lovely and friendly, I really feel like home
December 5, 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Clinton,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good friendly team happy to help with…
Good friendly team happy to help with everything I needed
December 2, 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Gemma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jacob was fantastic and helped to save…
Jacob was fantastic and helped to save us a lot of money on our contacts. A lovely person and I would definitely recommend Vodafone.
November 29, 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Rachel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good service very pleasant will call…
Good service very pleasant will call again store manager amazing
November 28, 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgraded my sim today to a fantastic…
Upgraded my sim today to a fantastic deal and Sophie was amazing
November 28, 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Joanne,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing friendly service from Tara in…
Amazing friendly service from Tara in store, definitely an asset to the store,will definitely be back in the future thank tara
November 11, 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hi. Thanks for the lovely review and fantastic support. We're happy to hear about the amazing and friendly service you received. We appreciate your feedback and hope to see you again. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Fabulous service from Liam and tara
November 8, 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hi. We are happy to receive your positive feedback regarding the service you received. Thank you for sharing your experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from a friendly Advisor…
Great service from a friendly Advisor named Tara.
November 8, 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hi. We are happy to hear that you had a positive experience and that our advisor was helpful. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone purchase
Julie was absolutely amazing on both visits, got me out of a problem when my current phone would not charge, explained all the options clearly and let me make the decision. The phone chosen had poor battery performance, so I needed to go back with 9 days, I explained the issue, phone was refunded no hassle. I then went through the options again with Julie to pick the current phone. Service was fast efficient, polite, with all staff members engage and helping customers
November 1, 2025
Unprompted review
Reply from Vodafone UK - Pontefract
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Julie at the pontefract store is…
Julie at the pontefract store is absolutely amazing very helpful & polite ,she went way & above to help us & helped us save money .keep up the good work Julie you are a asset to the company you work for xx
October 18, 2025
Unprompted review
Reply from Vodafone UK - Pontefract
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
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