Met Graham today in the Pontypridd store, very helpful with complex phone problem and eased through sorting out my contract back to vodaphone. Great service, thank you.
Company replied
Location
Switch location6 Taff Street, CF37 4UL Pontypridd, GB
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See what reviewers are saying
Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... See more
Company replied
Graham is amazing, fantastic service, explained everything, saved me loads with broadband, mobile phone upgrade, extra sim deals for family. Moved from ID mobile as couldnt speak to a person, and I wa... See more
Company replied
Customer service from Sophie and James was amazing super helpful!! Had some trouble with the system (not their fault)but we made it through! Appreciate the staff absolutely amazing!!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Pontypridd
Written by the company
Contact info
6 Taff Street, CF37 4UL, Pontypridd, United Kingdom
4.9
Excellent
142 reviews
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Quick service and very helpful
Quick service and very helpful , Clare and graham,
June 2, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Kevin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Clare & James was amazing
Clare & James was amazing. Very. Helpful. Customer service was excellent 👌
May 22, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent in store customer service
Excellent customer service in the Pontypridd branch 👏
May 16, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hi Nicky , Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Excellent service from Graham
Met Graham today in the Pontypridd store, very helpful with complex phone problem and eased through sorting out my contract back to vodaphone.
Great service, thank you.
May 15, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Friendly very clear
Friendly very clear, sorted out billing issue for me. Explained everything very clear. Couldn't help enough thank you graham
May 15, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Tara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Pontypridd
Hey Teresa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was very friendly and helpful
James was very friendly and helpful! Sorted everything out and made us laugh
May 12, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Most helpful person I have ever met…
Most helpful person I have ever met thank you Graham
May 8, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Anthony,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Graham was very friendly,I am very…
Graham was very friendly,I am very happy with his customer service and I am really happy with the deal Graham give me
May 8, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey James,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Customer service from Sophie and James…
Customer service from Sophie and James was amazing super helpful!! Had some trouble with the system (not their fault)but we made it through! Appreciate the staff absolutely amazing!!
May 7, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Mia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Pontypridd
Hey Ellie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Clare was excellent today and was…
Clare was excellent today and was knowledgeable and offered us great deals which saved us money
April 24, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Christopher,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
fab service
graham was very helpful and knowledgeable
highly recommended
April 24, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Beth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
graham sold me two sims with huge…
graham sold me two sims with huge discounts great deals for me and my partner
April 21, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clare was amazing
Clare was amazing so friendly snd helpful. Answered all my questions and made sure I got the best deal
March 20, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed a change in my plan
Needed a change in my plan, Graham at Pontypridd was excellent in his knowledge and understanding my needs .
March 17, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Pauline,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Graham very honest
March 17, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Graham was extremely helpful and…
Graham was extremely helpful and professional, he solved all our problems in an instant. I will definitely be seeking out Graham for all my future phone and plan purchases. His knowledge seems unlimited and he managed to sort things that we were unable to do over the phone or online with Vodafone
March 13, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Graham is amazing
Graham is amazing, fantastic service, explained everything, saved me loads with broadband, mobile phone upgrade, extra sim deals for family. Moved from ID mobile as couldnt speak to a person, and I wanted to speak to a person face to face. Highly recommend Graham! Thanks.
March 10, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Leanne,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Graham super helpful today gave me all…
Graham super helpful today gave me all options for my situation and had the time to go through everything
February 24, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Jarrad,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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