Graham was fabulous, provided a top service, friendly and really positive in helping my choose my new iPhone 17e. I’ll be back to renew my broadband in November. Thank you!
Company replied
Location
Switch location6 Taff Street, CF37 4UL Pontypridd, GB
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See what reviewers are saying
Sophie and James spent so much time supporting me with my account, saving me money and upgrading at the same time. They had so much patience and provided me with great customer service.
Company replied
Claire was very efficient..it was not the first time that she had dealt with me . She made a painful experience pleasurable..
Company replied
Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Pontypridd
Written by the company
Contact info
6 Taff Street, CF37 4UL, Pontypridd, United Kingdom
4.9
Excellent
155 reviews
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Graham was very friendly,I am very…
Graham was very friendly,I am very happy with his customer service and I am really happy with the deal Graham give me
May 8, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey James,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Customer service from Sophie and James…
Customer service from Sophie and James was amazing super helpful!! Had some trouble with the system (not their fault)but we made it through! Appreciate the staff absolutely amazing!!
May 7, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Mia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Pontypridd
Hey Ellie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Clare was excellent today and was…
Clare was excellent today and was knowledgeable and offered us great deals which saved us money
April 24, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Christopher,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
fab service
graham was very helpful and knowledgeable
highly recommended
April 24, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Beth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
graham sold me two sims with huge…
graham sold me two sims with huge discounts great deals for me and my partner
April 21, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clare was amazing
Clare was amazing so friendly snd helpful. Answered all my questions and made sure I got the best deal
March 20, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed a change in my plan
Needed a change in my plan, Graham at Pontypridd was excellent in his knowledge and understanding my needs .
March 17, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Pauline,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Graham very honest
March 17, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Graham was extremely helpful and…
Graham was extremely helpful and professional, he solved all our problems in an instant. I will definitely be seeking out Graham for all my future phone and plan purchases. His knowledge seems unlimited and he managed to sort things that we were unable to do over the phone or online with Vodafone
March 13, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Graham is amazing
Graham is amazing, fantastic service, explained everything, saved me loads with broadband, mobile phone upgrade, extra sim deals for family. Moved from ID mobile as couldnt speak to a person, and I wanted to speak to a person face to face. Highly recommend Graham! Thanks.
March 10, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Leanne,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Graham super helpful today gave me all…
Graham super helpful today gave me all options for my situation and had the time to go through everything
February 24, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Jarrad,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sophie has been amazing at helping me…
Sophie has been amazing at helping me arrange another phone contract as my previous visit to get a contract went wrong and Vodafone was dreadful in sorting it but Sophie was really helpful in getting me another deal quickly.
February 19, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey rfazer,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great sale
Served by Graham , It was a ‘no pressure’ sale that I was happy with
February 10, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Pontypridd store today spoke…
Visited Pontypridd store today spoke with Graham very polite friendly and very helpful
February 10, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Teresa,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sale assistant Graham
Sale assistant Graham, was fantastic. Well informed, very patient with us. Very funny and very welcoming. Would definitely recommend him for help and services. Definitely be coming back here again!
February 5, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Joshua,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What can i say Clare was absolutely …
What can i say Clare was absolutely amazing very friendly and very informative thank you soo much xxxx
January 24, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Joan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful member of staff
Very helpful member of staff , Clare researched everything fully for me and nothing was too much trouble when I asked a lot of questions
January 22, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey ,,Richard
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Store manager kris was most helpful
Store manager kris was most helpful, friendly and accommodating. Managed to sort our current mobile issues, came away with new handset and plan, broadband, and faith in humanity restored.
January 17, 2026
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Rhian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Pontypridd
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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