I recently upgraded my phone and continued my contract within the Poole store and also took on an additional line.The young man named Archie was very helpful throughout the process as well as being a... See more
Company replied
Location
Switch location2 Kingland Crescent, BH15 1TB Poole, GB
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See what reviewers are saying
I had a really great experience with the Vodafone team! Kim was absolutely amazing — she helped me sort out both my broadband and SIM card quickly and without any hassle. Archie is also super friendly... See more
Company replied
I was served today by a gentleman under the name of Dan B he was very professional in his service and attitude! He couldn’t have helped any more than he did! I will be telling my family and friends to... See more
Company replied
Steven was so friendly and helpful with helping us sort out closing an account after a recent bereavement. Vodafone should be proud to have such a lovely team member.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Poole
Written by the company
Contact info
2 Kingland Crescent, BH15 1TB, Poole, United Kingdom
4.8
Excellent
136 reviews
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Archie was Very helpful and kind to an…
Archie was Very helpful and kind to an old soul
May 29, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
ARCHIE provided exceptional assistance…
ARCHIE provided exceptional assistance with our transition, ensuring a welcoming experience throughout the waiting period and streamlining the entire process. The information provided was easily comprehensible, and the explanations were remarkably clear. We extend our sincere gratitude for all your efforts.
May 26, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Dana,
Thanks for the lovely review and fantastic support for Archie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Steve was very helpful today when doing…
Steve was very helpful today when doing an upgrade.
May 23, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dan b
Dan was very helpful & patient. Listened to what I needed & acted on this info.
May 21, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Liz,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan B
I was served today by a gentleman under the name of Dan B he was very professional in his service and attitude! He couldn’t have helped any more than he did! I will be telling my family and friends to see Dan in Poole
May 20, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Jacob,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan was very helpful and great service
May 14, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Steven,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Steven was so friendly and helpful with…
Steven was so friendly and helpful with helping us sort out closing an account after a recent bereavement. Vodafone should be proud to have such a lovely team member.
May 12, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I had a really great experience with Kim
I had a really great experience with the Vodafone team! Kim was absolutely amazing — she helped me sort out both my broadband and SIM card quickly and without any hassle. Archie is also super friendly and made the whole process smooth and welcoming. Really appreciate the excellent customer service from all of them. Highly recommend!
April 26, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey George,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb support from Kim
Superb support from Kim . Lucie was also very helpful !
I recommend this store
April 26, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Pat,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Archie was amazing
Archie was amazing, really helpful and knowledgeable. Excellent and quick service even though it was busy.
April 22, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The manager was very friendly and…
The manager Steven was very friendly and helpful and explained everything to me and listened to what I needed. Felt very welcome and left happy. Thank you
April 2, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Funky
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Professional from stat to finish
I recently upgraded my phone and continued my contract within the Poole store and also took on an additional line.The young man named Archie was very helpful throughout the process as well as being a breath of fresh air with his mannerisms.Thankyou Archie for all of your help.From a Gen X technophobic female
February 13, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steve the store manager was extremely…
Steve the store manager was extremely helpfully with my upgrade. We went through everything that was available to me and found the best deal that complemented what I was after.
March 28, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Trevor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Steve was brilliant
Steve was brilliant! It was an amazing service received in Poole store
March 1, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Andreea,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan did an amazing job helping me and…
Dan did an amazing job helping me and my husband upgrade our phones thank you very much
March 1, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Chelsea,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very knowledgeable on phones
Very knowledgeable on phones, friendly and fast
March 1, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Simon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Incredibly helpful and patient
Dan was Incredibly helpful and patient. Gave really good advice.
March 1, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Trisha,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had a good long chat with Carl about…
I had a good long chat with Carl about all sorts of stuff long after we had set up my broadband. I enjoyed his friendly demeanor and positive attitude, I felt like I had gone to see a mate for a good old chin wag and almost forgot I was there to set up my broadband. Great and friendly customer service, very happy with the experience.
February 11, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Rob,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Poole
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steven was great
Steven was great in helping me find the best package
February 7, 2026
Unprompted review
Reply from Vodafone UK - Poole
Hey Lucie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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