Fabulous service from Steve, so quick and efficient and suggested new products which saved us money. Always have great service in this store. Thank you !
Company replied
Location
Switch location2 Kingland Crescent, BH15 1TB Poole, GB
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See what reviewers are saying
I recently upgraded my phone and continued my contract within the Poole store and also took on an additional line.The young man named Archie was very helpful throughout the process as well as being a... See more
Company replied
Visit to Poole shop, & once again Dan B has given excellent service !! Very knowledgeable, helpful , knows what he's talking about but above all honest, trustworthy, friendly ..well done ! Wou... See more
Company replied
I had a really great experience with the Vodafone team! Kim was absolutely amazing — she helped me sort out both my broadband and SIM card quickly and without any hassle. Archie is also super friendly... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Poole
Written by the company
Contact info
2 Kingland Crescent, BH15 1TB, Poole, United Kingdom
4.8
Excellent
149 reviews
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Dan was really helpful
December 1, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hey Bernice,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kim in the Vodafone branch was very…
Kim in the Vodafone branch was very helpful sorting my phone to be at a cheaper plan
Very pleased thank you
November 4, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hi. We're happy to hear that our team was able to assist you in finding a more affordable plan that suits your needs. We appreciate you taking the time to share your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful and professional young man
Great service!
A young man Archie at the Poole branch Vodafone was polite, knowledgeable and very helpful.
He made everything quick and easy.
October 27, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hi. We're happy to hear that our service was helpful, and we appreciate you sharing your positive experience. We're glad everything was quick and easy for you. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always come to see Daniel as he’s so…
Always come to see Daniel as he’s so helpful and alway kind and honest
November 3, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hi. We're happy to hear that you find our team member so helpful, kind, and honest. We appreciate you taking the time to share your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Daniel is the best been coming here for…
Daniel is the best been coming here for years and always like dealing with Daniel
November 3, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hi. We're happy to hear that you consistently have a great experience! Thank you for your long-term patronage and for sharing your positive feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from archie lovely …
Excellent service from archie lovely people thankyou Mike
October 18, 2025
Unprompted review
Reply from Vodafone UK - Poole
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Steven helped us with returns and new…
Steven helped us with returns and new upgrades brilliant service
October 4, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hey Hannah,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreea was brilliant Straight forward…
Andreea was brilliant Straight forward and so helpfull
October 4, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hey Robert,
Thanks for the lovely review and fantastic support for Andreea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan was fantastic!!!
Dan was fantastic on helping my dad with a new phone, he gave us the best deal and even looked at others just to make sure. Fantastic customer service with a massive smile! Thanks again and will defiantly be coming back!
September 1, 2025
Unprompted review
Reply from Vodafone UK - Poole
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Dan B
Dan was brilliant and also put up with my husband which is not easy trust me
September 1, 2025
Unprompted review
Reply from Vodafone UK - Poole
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Poole
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Friendly store
Visited the Poole store to change to a sim only deal. Dealt with quickly and efficiently by Melissa. Excellent experience, friendly store.
August 15, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hey Lucie,
Thanks for the lovely review and fantastic support for Melissa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mel and the whole team in Poole store…
Mel and the whole team in Poole store were amazing so helpful and made my switch from o2 to Vodafone so easy.
August 16, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hey Jones,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Everyone was very helpful thanks to Amy
August 11, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hey Roy,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Experience was very great
Experience was very great, very helpful!! Dan was very nice and accommodating.
July 6, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hey Charmaine,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan (Poole)
Went twice to Poole Vodaphone and very happy with the experience and help given. The first time Dan was of so much help that we requested, and waited, for him specifically.
July 5, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hey Ciaran,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrea was fantastic and extremely…
Andrea was fantastic and extremely helpful. It made upgrading really easy.
July 2, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hey Ria,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was very helpful and explained…
Dan was very helpful and explained everything in detail, not rushed.
June 7, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hi Dee. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Such a good service
Such a good service, honest and friendly. Dan was very helpful
June 2, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hi Maria ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Dan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very good service very friendly and…
Very good service very friendly and helpful from Mel and andreea
June 1, 2025
Unprompted review
Reply from Vodafone UK - Poole
Hey Tracey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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