I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... See more
Company replied
Location
Switch locationUnit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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See what reviewers are saying
Absolutely brilliant service from Nath, helped us out with not only our phones but by saving a huge amount on our broadband ( Vodafone prestatyn)
Company replied
I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been a... See more
Company replied
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Prestatyn
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, United Kingdom
4.9
Excellent
309 reviews
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The experience has been very good thanks
The experience has been very good thanks
July 1, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Sasha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service given to me by Nathan
Excellent service given to me by Nathan
June 30, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Janet,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks for everything Aaron for all the…
Thanks for everything Aaron for all the work you have done for us😉👍
June 29, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey lawrence,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very happy with the service the staff…
Very happy with the service the staff are a credit to your company at Prestatyn branch Aaron was amazing to help me with my process from start to finish and definitely would recommend to family and friends had a service with a smile
June 23, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Unreal customer service from Nathan
Unreal customer service from Nathan, very very helpful
June 23, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Luca,
Thanks for the lovely review and fantastic support for Nathan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service today from Daniel
Excellent service today from Daniel, and he has saved me money. I am very impressed.
June 2, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Pat,
Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nathan has made the whole experience of…
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance. Left with a lot more than we expected for a better price.
June 2, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aaron was Excellent
Aaron was Excellent. Went above and beyond. VERY satisfied. I will definitely return to see Aaron in future. Thank you!
June 1, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Nathan in prestatyn
Nathan in prestatyn
Assistant was extremely helpful and patient showing us the process and making sure we fully understood how to use our new phone, we did not purchase anything on this occasion but will definitely do so in the future 10/10 :)
May 28, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service by Tilly
Great service by Tilly. Very helpful, listened with care and acted promptly to requests.
May 24, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic location within the retail…
Fantastic location within the retail park and great customer service from Aaron
May 19, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Well explained very informative…
Well explained very informative helpful all the way thru the process very polite and professional
May 17, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Arron was very friendly and very…
Arron was very friendly and very attentive nothing was to much trouble, over all a great Service
May 16, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Linz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aaron was very knowledgeable about the…
Aaron was very knowledgeable about the services he could offer, for the phone and Internet.
Saved me money on both items.
Excellent customer service
May 16, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Susan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
In store service was 5*
In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aaron & Dan all went above and beyond to help resolve the issues in buying a new phone. Vodafone as company have a lot to answer for however these three were amazing in sorting out the issues. Thanks guys
May 15, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Kevin,
Thanks for the lovely review and fantastic support for Tilly, Aaron & Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Aaron was very patient and helpful and got me the best deal for what I wanted. Very happy with the service.
May 15, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan was excellent
Dan was excellent. Explained everything thoroughly, saved me money on my monthly account and was extremely professional, with a lovely friendly manner.
May 5, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extra helpful
Extra helpful, friendly and saved me some money as well.
Definitely use this store again .
May 5, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We visited today and were very…
We visited today and were very impressed with the help we received from Dan and Nathan. The both explained everything very patiently and clearly.
May 5, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Barbara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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