I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... See more
Company replied
Location
Switch locationUnit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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See what reviewers are saying
Absolutely brilliant service from Nath, helped us out with not only our phones but by saving a huge amount on our broadband ( Vodafone prestatyn)
Company replied
I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been a... See more
Company replied
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Prestatyn
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, United Kingdom
4.9
Excellent
309 reviews
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I had a wonderful time with Dan in the…
I had a wonderful time with Dan in the prestatyn store. Made everything easy and helped me learn the new phone. Great guy.
March 20, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Jennifer,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan was lovely and helped us get our…
Dan was lovely and helped us get our broadband down with 2 lovely new phones.
March 19, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Richard,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan really helped me out
Dan really helped me out. I can barely see and he guided me with incredible empathy. Such a great man.
March 17, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey John,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Store manager Dan went over and above…
Store manager Dan went over and above to sort out our new phones. Very polite friendly service, even staying late to get it done. Thank you.
March 14, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Neil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan was so good with me
Dan was so good with me, as a pensioner he was so polite, calm and patient. Amazing customer service.
March 13, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Molly,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very Helpful
Aaron in the Prestatyn store was very helpful. Provided clear advice how to manage 2 x numbers and clearly explained the offers. Left with a contract that meets my current and future needs.
March 12, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan the store manager was very…
Dan the store manager was very professional, and easy to deal with. Product knowledge was great and nothing was too much trouble.
March 8, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Martin,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was so surprised how good Dan in…
I was so surprised how good Dan in Prestatyn was. I am recommending all my friends.
March 6, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Billy,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan was wonderful
Dan was wonderful, he took his time with me and explained everything. A real gem in Prestatyn.
March 4, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Anthony,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dan was amazing
Dan was amazing, a credit to your company. Went above and beyond to help me 1000/10
March 3, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Received excellent service from Dan in…
Received excellent service from Dan in the store. Was very helpful and actually saved me money. Excellent
February 24, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer service
Aaron was extremely helpful on two occasions and took the time to explain everything even though the store was due to close. Sorted out our contracts and ensured that everything was working and set up properly. Alse found the best deals. Excellent customer service. Diolch
February 20, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My visit today with Liam was…
My visit today with Liam was exceptional.
I have PTSD and social anxiety and this young man has made my time here very comfortable and easy.
Thank you Liam.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service. Saved a lot of money. Dan the store manager was so nice and helpful.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Liffey,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into the Prestatyn store with a…
I came into the Prestatyn store with a phone problem.
I met Adam the advisor.
Not only was he extremely polite and kind, but he's a man who really 'knows his stuff'.
I just wanted to thank him for his competence.
February 4, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Diane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experienced friendly service
Dan was super knowledgeable, helpful and even tolerant we us 🤗 great friendly service. Will be back 👍🏼
February 4, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Graham ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Dan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hey Meryl,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy with the customer care
February 3, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Alexia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Aaron, Vodafone store, Prestatyn.
Aaron from the Vodafone store in Prestatyn, North Wales went above and beyond to fix my phone. I couldn't receive data and he calmly reassured me that the problem would be solved the same day. I left the store with a fully working phone, thanks to Aaron.
January 29, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Gwyneth,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Well what a fantastic morning at the…
Well what a fantastic morning at the Vodafone shop in Prestatyn.. store manager Dan.. what a friendly.. very helpful very knowledgeable guy.. new broadband.. new phone.. x2 best deals possible..
January 26, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Dougie,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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