I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... See more
Company replied
Unit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... See more
Company replied
Absolutely brilliant service from Nath, helped us out with not only our phones but by saving a huge amount on our broadband ( Vodafone prestatyn)
Company replied
I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been a... See more
Company replied
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... See more
Company replied
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Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, United Kingdom
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Vodafone are absolutely amazing..
Dan was our helper today couldn't ask for a better person

Reply from Vodafone UK - Prestatyn
Liam was exceptional, very helpful, credit to the company

Reply from Vodafone UK - Prestatyn
Brilliant very good and helpful and plasant

Reply from Vodafone UK - Prestatyn
Dan was very informative and patient answering queries and suggesting what was best for what I needed for my new plan

Reply from Vodafone UK - Prestatyn
Great customer service , Dan explained everything to my 85 year old mum , was very patient with us .

Reply from Vodafone UK - Prestatyn
Excellent service with great advice off Liam

Reply from Vodafone UK - Prestatyn

Reply from Vodafone UK - Prestatyn
Liam and dan was great. They was really friendly and approachable. Got what I need and they was a great help.

Reply from Vodafone UK - Prestatyn
Excellent service from Dan and Liam today. Amazing lads

Reply from Vodafone UK - Prestatyn
Great service, Dan and Liam couldn't be more helpful. Would certainly recommend.

Reply from Vodafone UK - Prestatyn
Dan dealt with my phone problem. He was amazing sorted in under 10 mins.

Reply from Vodafone UK - Prestatyn
Fantastic and quick service, extremely helpful member of staff and provided a much better product.

Reply from Vodafone UK - Prestatyn
Had the best service today from Aaron, he was so helpful, gave the best advice and found the best deal for me, he was not rushed even though the shop was busy and people were waiting, it was 10 out of 10 in every way

Reply from Vodafone UK - Prestatyn
Tilly was very helpful, gave me lots of advice on which phone is best to suit me

Reply from Vodafone UK - Prestatyn
Tilly was brilliant..she explained things properly and made my purchase a pleasant experience

Reply from Vodafone UK - Prestatyn
Aaron was very helpful

Reply from Vodafone UK - Prestatyn

Reply from Vodafone UK - Prestatyn
Aaron was a great help at Prestatyn Vodafone, very happy

Reply from Vodafone UK - Prestatyn
Macy was brilliant and got us a great deal, she even moved my phone over for me! Thank you, great service 😀

Reply from Vodafone UK - Prestatyn
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