I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... See more
Company replied
Location
Switch locationUnit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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See what reviewers are saying
Absolutely brilliant service from Nath, helped us out with not only our phones but by saving a huge amount on our broadband ( Vodafone prestatyn)
Company replied
I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been a... See more
Company replied
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Prestatyn
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, United Kingdom
4.9
Excellent
309 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Liam was really helpful
Liam was really helpful. Went through everything completely. Very happy with my service.
November 7, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful in checking my current…
Very helpful in checking my current broadband status and securing a new cheaper contract.
November 4, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi. We're happy to hear that we could assist you with your broadband status and help you secure a more affordable contract. Thank you for sharing your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was brilliant and very helpful…
Ryan was brilliant and very helpful explained everything in fine detail too me.
October 31, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hey Susann,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron was very helpful and explained…
Aaron was very helpful and explained everything. Lovely friendly service
October 1, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Lisa,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The staff were excellent
The staff were excellent! Very helpful, friendly and thorough.
September 30, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Bethan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tilly did an excellent job for me
Tilly did an excellent job for me! Found me an awesome deal for a phone and unlimited sim! She also upgraded my tablet and told me which contracts were due upgrade (it's always worth doing this) and helped me find deals. She saved me £15 and was so polite. Thanks so much!
September 15, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Worth a visit
If ever there’s a reason to have a face to face with a service provider- it’s here! Aaron was excellent- would thoroughly recommend a visit to the Prestatyn shop.
September 11, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Liam was amazing and fantastic customer…
Liam was amazing and fantastic customer service. Such a friendly lad and we are glad to have done service with him
September 5, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Aaron the store manager was brilliant
Aaron the store manager was brilliant! Patient and very informative. Very happy with service :-)
August 29, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Millie was very kind and helpful and…
Millie was very kind and helpful and was also quick and efficient and helped me get exactly what I needed. Would recommend this store to anyone
Thank you
August 20, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and friendly staff member…
Very helpful and friendly staff member called Aaron.
August 9, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Elen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
We're so happy to hear that you received such helpful support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent Service
Liam was friendly, helpful and knowledgeable. He got me a great deal, looking at mine and my daughters’ phones. Increased her data too. Also got much better insurance through him and Vodafone in comparison to who I was with. Thank you very much, much appreciated!
July 30, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Anna,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent help from Liam who really…
Excellent help from Liam who really friendly even though not well
July 27, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey there,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful indeed
Very helpful indeed, introduced me to new functions on my phone. Highly recommended
July 22, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Lucinda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hi Tracey,
Thank you so much for your wonderful review and the amazing support you’ve shown for Adam —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
excellent patience by Adam great service
excellent patience by Adam great service
July 18, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Marlene,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful Liam
July 17, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Richard,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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