I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... See more
Company replied
Location
Switch locationUnit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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See what reviewers are saying
Absolutely brilliant service from Nath, helped us out with not only our phones but by saving a huge amount on our broadband ( Vodafone prestatyn)
Company replied
I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been a... See more
Company replied
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Prestatyn
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, United Kingdom
4.9
Excellent
309 reviews
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Reply from Vodafone UK - Prestatyn
Hi Jenny. Thank you for the review. We're happy to see you've had some helpful and friendly service!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful and has saved me a great…
Really helpful and has saved me a great deal of money ! Aaron store manager was brilliant , knowledgeable and really patient
June 21, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Katherine. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent advice from Tilly in…
Excellent advice from Tilly in Prestatyn.
June 20, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
We're happy to hear that you received excellent advice. Thank you for sharing your positive experience with us; we appreciate it.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade…
Aaron in Prestatyn was really patient and explained all the details clearly. Many thanks
June 18, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey there, it's really nice to hear Aaron was very helpful when you visited the Prestatyn store. Thank you for sharing this with us!
Vodafone Social Media Team
Helpful staff
Helpful staff who resolved the problem despite some technical issues which were causing delays to the resolution.
June 15, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Joanne. Thank you for your review for the team. It's always lovely to read nice feedback, despite the technical issues faced. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
excellent service couldn’t be happier!
excellent service couldn’t be happier!
June 15, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Phoebe. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam was very helpful excellent…
Liam was very helpful excellent customer service
June 2, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Kieran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent professional service from…
Excellent professional service from Liam
Helped me trade in my old phone and set up a new contract and device.
May 30, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service Liam was very…
Very good service Liam was very knowledgeable thank you
May 24, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Bethan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful. Pace of explanation matched our understanding. Range of options discussed. So pleased with final decision... Aaron was great
May 21, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Worst Uk network - Vodafone
To be honest, this is the worst network I have ever used in uk. I can't even watch a YouTube video without lagging also never get into their monthly contract subscription's, they won't even care or allow to cancel it if raise any concerns. Shame on you Vodafone!
May 10, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Rahul,
We sincerely apologise for the inconvenience caused by the network issues. We understand how crucial it is to have a strong and reliable connection.
Please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl so we can investigate this further for you.
Thanks again,
Vodafone Social Media Team
Tilly did an amazing job
Tilly did an amazing job at upgrading me moving from another company. I got unlimited max with global roaming and it has saved me a fortune compared to previous. Service was excellent, and was offered a drink on my wait. The shop was very clean, and everyone had a smile. Everyone was ready to help, and explained everything clear to me. I now have a new phone, and I am very happy. A returning customer for you😊
May 5, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Kion,
Thanks for the lovely review and fantastic support for Tilly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tilly was ace
April 29, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Pamela,
Thanks for your comments. It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liam was super helpfull and…
Liam was super helpfull and professional and very patient credit to your sales team
April 26, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Russ,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hey Ashlee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very welcoming Liam helped me with…
Very welcoming Liam helped me with setting up my new phone and was great customer service would recommend going to him if you go in !!
April 19, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Sophie,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hey Grace,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hey Ryan,
Thanks for the lovely review and fantastic support for Liam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam helped us sort new SIM cards out…
Adam helped us sort new SIM cards out at a really great deal.
April 15, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Joe.
We're happy to hear that you received a great deal on your new SIM cards.
Thank you for sharing your positive experience with us,
Vodafone Social Media Team
Non pressure sale
Aaron talked me through my options very patiently. He was kind professional and knew the answers to my questions. I didn’t feel pressured into buying a phone and I really liked that. Thanks Aaron.
March 31, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Amanda,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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