Vodafone UK - Reading The Oracle Centre Reviews 

342
TrustScore 5 out of 5

4.8

U12 Oracle Centre, RG1 2AH Reading, GB


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Rated 5 out of 5 stars

Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... See more

Company replied

Rated 5 out of 5 stars

Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... See more

Company replied

Rated 5 out of 5 stars

One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... See more

Company replied

Rated 5 out of 5 stars

I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... See more

Company replied


Company details


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  • U12 Oracle Centre, RG1 2AH, Reading, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

342 reviews

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4.8

All reviews

(342)

40,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and very professional!

Very quick, easy and professional service to upgrade my iPhone today - Nazim was great and very helpful!

June 27, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Cameron
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by Nazim he was very helpful…

Was served by Nazim he was very helpful getting me a new package and phone! Also helped with my iCloud etc on my phone, very informative and helpful

June 26, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Anais,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reading store

Went to the Reading store today and had absolutely amazing service from Ollie. Would highly recommend

June 8, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey SK,

Thanks for the lovely review and fantastic support for Ollie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nazim give to us a amazing experience…

Nazim give to us a amazing experience on Vodafone always up to solve any problem and give to us all the details with a amazing hospitality.

June 6, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi, we are really pleased to hear about your 5 star experience with Nazim. We love to see the teams supporting customers with all their queries. Thank you for taking the time to feedback this positive experience.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was helped by Nazim who gave a great…

I was helped by Nazim who gave a great explanation of the plans, deals and promotions offering open, clear and detailed communication. Amazing hospitality and offered great service for me and my friends.

June 6, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi, it's amazing to see that you have had an excellent experience with Nazim. Thank you for taking your time to give us this positive feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff member

Staff member, Adam helped me upgrade my phone and also told me about the best sim deals that will suit my everyday use. He also explained to me about esims which I wasn’t too sure about and what they were actually for. Adam made sure I understood everything and took his time answering my questions in detail.

May 31, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Luke,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Bad behaviour

Bad behaviour, not helpful, disappointed with Vodafone

June 2, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi Umesh,

Thank you for sharing your experience. We apologise for the inconvenience caused to you. If you're experiencing any issues with the services and want to raise an official complaint, and you have already spoken to the Teams but have not received the resolution you were looking for, please come chat with my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff member

Staff member, Adam, was super helpful, informative and made the overall experience very easy and simple.
Great and friendly service.

May 30, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was a star!

I visited the Reading store today and saw Adam. He helped me save money on my phone bill and broadband! I am very happy with the customer service!

May 30, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Alexandra,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New iphone

New phone contract. Cracking help

May 27, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi David. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Helpful Chap

Visited the Reading store and was served by Talha who got me a great deal on a new Sim-Only contract. Very helpful chap.

May 19, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Alex,
Thanks for the lovely review and fantastic support for Talha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hussain was very helpful and friendly

Hussain was very helpful and friendly

May 17, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Benhan, ​

Thanks for the lovely review and fantastic support for Hussain. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Hussain was so helpful with my upgrade

Hussain was so helpful

May 17, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Neve,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2x
l
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

May 16, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Id like to thank kasha for his best…

Id like to thank kasha for his best service , time and patience helped us a lot in this a big thank you to him ✌️

May 15, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi Hussain,

Thank you so much for your wonderful review and the amazing support you’ve shown for kasha—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 3 out of 5 stars

Too sales oriented

Too sales oriented

May 14, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Anthony,

We appreciate you taking the time to share your experience with us. Your feedback is important to us.

We're here to help you sort this out. Please reach out to our Social Media team on Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Evelyn,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Naz and Luca were outstanding in their…

Naz and Luca were outstanding in their customer care and attention to my needs. Naz's technical and product knowledge were impressive. I would highly recommend them and Vodafone.

May 7, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Alan,
Thanks for the lovely review and fantastic support for Naz and Luca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easiest person I’ve dealt with in…

Easiest person I’ve dealt with in Vodafone.
Reading oracle Hussein.
Deserves a promotion.
Was clear talking so I could understand.
Very quick and professional.

May 6, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Elaine,

Thanks for the lovely review and fantastic support for Hussein.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy experience with Hussein

Easy experience with Hussein, made it super quick and easy for us.

May 6, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Ella,

Thanks for the lovely review and fantastic support for Hussein.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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