Vodafone UK - Reading The Oracle Centre Reviews 

342
TrustScore 5 out of 5

4.8

U12 Oracle Centre, RG1 2AH Reading, GB


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Rated 5 out of 5 stars

Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... See more

Company replied

Rated 5 out of 5 stars

Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... See more

Company replied

Rated 5 out of 5 stars

One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... See more

Company replied

Rated 5 out of 5 stars

I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... See more

Company replied


Company details


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  • U12 Oracle Centre, RG1 2AH, Reading, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

342 reviews

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4.8

All reviews

(342)

40,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Exellent customer service from Hussain.

Exellent customer service from Hussain.

May 5, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an exceptional experience at…

I had an exceptional experience at Vodafone Red today. Hussein was incredibly helpful and managed to get me a really good discount on my plan. They even allowed me to charge my phone while waiting, which was a huge plus. I’d give them 10 stars!

May 3, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Wayne,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paul was amazing!

Paul was amazing!! Everyone in store was lovely and helpful

April 29, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Chelsea,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Paul.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hussein customer service

Hussein customer service

He helped with my billing good service

April 18, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Agostinho,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into Vodafone and had amazing…

Popped into Vodafone and had amazing service from Adam. Sorted out technical settings on my phone and I am really happy Irish woman. Thanks so much !!!!

April 11, 2025
Unprompted review
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Reply from Vodafone UK - Reading The Oracle Centre

Hey Jordee,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well explained by Nazim .Thankful and…

Well explained by Nazim .Thankful and satisfied.

April 8, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Sam,

Thanks for the lovely review and fantastic support for Nazim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’d like to give a big shoutout to…

I’d like to give a big shoutout to Nazir from the Vodafone sales team based at Oracle for his outstanding service. As a long-time Vodafone customer, I really appreciate when someone goes the extra mile—and Nazir did just that. He was professional, patient, and genuinely helpful, taking the time to understand what I needed and offering me great deals that truly added value.

His knowledge of the products and offers was impressive, and he made the entire process smooth and stress-free. It’s not often you come across someone who combines excellent customer service with a real understanding of loyalty. Nazir is a credit to the Vodafone team, and I hope his efforts are recognised—he certainly made a positive difference to my experience!

April 2, 2025
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi,

We really appreciate your wonderful review and the amazing support for Nazir.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nazim was very friendly and super…

Nazim was very friendly and super helpful. Took time to go through all of the options and helped me find a great deal!

March 22, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi Sophie,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service as always!

Great service as always! Naz answered all of my questions and was very patient with my slow decision making.

March 17, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hello Abigail,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Naz.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful in fixing an issue that…

Very helpful in fixing an issue that Tobi couldn’t.

March 15, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi Celeste

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient

Efficient, informative and a nice bloke. Thanks for the help Naz 👍🏻

March 15, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi Dan,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Here we visit the Oracle branch in…

Here we visit the Oracle branch in reading. Mr nazim surve us he explained all the offers very well. We agree 100% with Nazim's customers service.
Thankuu

March 13, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi Samad. Thank you for your review for Nazim. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Nazim for your help resolving…

Thank you Nazim for your help resolving an issue in Reading today! Great customer service and persisted in finding the solution!

March 13, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi Stacey. Thank you for your review for Nazim. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lottie was very helpful!

March 5, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi there,

We’re grateful for you lovely review of Lottie, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nazim looked after us today

Nazim looked after us today. He was very helpful and gave best deal for iphone 16 pro max . He has excellent communication skills and looked after customer well. Well done

February 28, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi Jake,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nazim had been super helpful with…

Nazim had been super helpful with getting a new phone and contract

February 23, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi Amelia. Thank you for your review for Nazim. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, quickly explained the joys of Vodafone’s buy back scheme!

February 23, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Very lovely staff

February 21, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cooperative staff

Cooperative staff, despite the system error from vodaphone they helped and guided in right direction.

February 19, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi Umar,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nazim was super helpful and…

Nazim was super helpful and knowledgeable.

He helped us with our broadband and then later my phone.

February 18, 2025
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hi Georgina,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

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