Tara was so helpful and patient she spent time with me to ensure I had the very best package for my needs and explained everything incredibly well..
Company replied
33-35 Carolgate, DN22 6BZ Retford, GB
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Tara was so helpful and patient she spent time with me to ensure I had the very best package for my needs and explained everything incredibly well..
Company replied
Older people like to come into shops as a posed to online, the girls in Retford truly looked after me and made me feel welcome
Company replied
Friendly staff, made you feel welcome right from the start. Explained everything clearly and always made sure that we were happy with everything discussed before progressing on. Maintained eye cont... See more
Company replied
Who knew phone shopping could be so easy. Can’t praise this store enough. Staff were welcoming without being too much; attentive without being pushy and so friendly and helpful. Clearly knew their... See more
Company replied
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33-35 Carolgate, DN22 6BZ, Retford, United Kingdom
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Reply from Vodafone UK - Retford
Tara was very helpful spending time talking to head office with a minor problem I had. Nothing was to much trouble getting the issue resolved efficiently

Reply from Vodafone UK - Retford
Amy was very polite and helpful throughout a credit to the store and the company

Reply from Vodafone UK - Retford

Reply from Vodafone UK - Retford
Great service from the ladies, they know their stuff! Always serving with a smile, nothing it's too much for them, thank you!

Reply from Vodafone UK - Retford
Brilliant service from the ladies at retford

Reply from Vodafone UK - Retford
After several attempts and talking to numerous robots and people in India to try and update my Vodafone account I couldn't get it sorted .so I have been into the Vodafone shop in Retford where the staff were fantastic and sorted no problem in a few minutes. I won't hesitate to go back there
GRAHAM HODGETT

Reply from Vodafone UK - Retford
Made to feel welcome, nothing was too much trouble. Spent time going through plans and what would be best for our family.

Reply from Vodafone UK - Retford
The experience in store was a very good one. The staff were attentive and informative, and the queries I had were answered in detail.

Reply from Vodafone UK - Retford
Who knew phone shopping could be so easy.
Can’t praise this store enough. Staff were welcoming without being too much; attentive without being pushy and so friendly and helpful. Clearly knew their stuff and seemed to be genuinely interested in me and helping to get me the best possible deal that was right for me.
Customer service at its finest.They were very professional but still friendly and human.
Highly recommended.

Reply from Vodafone UK - Retford
Lulia and team were so helpful with getting my new contact and phone upgrade sorted. Along side it being very busy nothing was too much to ask and they were super professional as well as being a good laugh.

Reply from Vodafone UK - Retford
Very helpful and understanding of our needs in store brilliant service Julie is a credit to the company

Reply from Vodafone UK - Retford
The ladies in the shop are absolutely brilliant. So helpful polite and friendly. Will be back soon for mobile upgrade.

Reply from Vodafone UK - Retford
Amy was very helpful getting my upgrade sorted for me excellent employee

Reply from Vodafone UK - Retford
Amy was very helpful and very patient she is a credit to the company

Reply from Vodafone UK - Retford

Reply from Vodafone UK - Retford
Was very welcoming and helped out with my questions and purchase will be coming back again.

Reply from Vodafone UK - Retford
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