Vodafone UK - Retford Reviews 

154
TrustScore 5 out of 5

4.9

33-35 Carolgate, DN22 6BZ Retford, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lesley gave us an absolutely fantastic service start to finish, got an amazing deal on x2 phones, couldn’t be happier Great attitude and super helpful 10/10!

Company replied

Rated 5 out of 5 stars

Amy was friendly, helpful and all round excellent in helping me with a new phone. The most pleasant experience I’ve ever had, easy and quick.

Company replied

Rated 5 out of 5 stars

Great customer service. Tara was super helpful and made the purchasing a new phone simple by fully explaining my contract and setting up the new phone for me. All the team members in the Retford sto... See more

Company replied

Rated 5 out of 5 stars

Friendly staff, made you feel welcome right from the start. Explained everything clearly and always made sure that we were happy with everything discussed before progressing on. Maintained eye cont... See more

Company replied


Company details


Contact info

  • 33-35 Carolgate, DN22 6BZ, Retford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(154)

41,308 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service and advice given to me was…

The service and advice given to me was over and above.Thanks for the professional care given.

July 6, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Retford Branch

Amy was friendly, helpful and all round excellent in helping me with a new phone. The most pleasant experience I’ve ever had, easy and quick.

July 6, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lesley gave us an absolutely fantastic…

Lesley gave us an absolutely fantastic service start to finish, got an amazing deal on x2 phones, couldn’t be happier

Great attitude and super helpful 10/10!

July 6, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Adam,

Thanks for the lovely review and fantastic support for Lesley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful and quick service.

July 3, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Any was fantastic

Any was fantastic, nothing was to much trouble

July 2, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Evelyn,

Thanks for the lovely review and fantastic support for Any.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful staff as…

Very friendly and helpful staff as always.

June 26, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The ladies in store are always helpful…

The ladies in store are always helpful and ready with a smile.

June 23, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Lauren,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tara was amazing

Tara was amazing, she is a credit to your company
Helpful, extremely polite and explained things thoroughly
There should be more Tara’s in retail

June 17, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Linda ,

Thanks for the lovely review and fantastic support for Tara.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I.ve had the most excellant service…

I.ve had the most excellant service from tara and her colleuge at vodafone in retford..so helpful and caring nothing too much ..they.ve been great thankyou so much.

June 4, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Lorrainr,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Tara was super helpful and made the purchasing a new phone simple by fully explaining my contract and setting up the new phone for me. All the team members in the Retford store are welcoming, friendly and knowledgeable. Overall great experience.

June 5, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tara was amazing she broke everything…

Tara was amazing she broke everything down for me on what I would be paying . As well as helping with my new phone contract. All the ladies in Vodafone Retford are amazing thank you all

June 4, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Stacey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leslie was very helpful and friendly as…

Leslie was very helpful and friendly as always no matter how many times we go in

May 13, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Kevin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leslie was very helpful .

Leslie was very helpful and friendly.She clearly was very knowledgeable about her product.
She offered more thsn one option to meet our needs and explained them carefully.

May 12, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Belinda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lesley was very helpful and dealt with…

Lesley was very helpful and dealt with my issues very quickly and professionally. She's was very knowledgeable.

May 12, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Kevin,

Thanks for the lovely review and fantastic support for Lesley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gone back to Vodafone for broadband as…

Gone back to Vodafone for broadband as I was not happy with my virgin package. Amy at the counter was very helpful with my request.

May 4, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Gavin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lesley was knowledgeable and listened…

Lesley was knowledgeable and listened to our needs, advising on various options that met requirements. In the 30+ years of using mobile technologies, this has to have been the best.

May 9, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Dave

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

I really enjoyed my experience…

I really enjoyed my experience upgrading and talking through billing with Amy. She was very experienced and patient and was able to help me quickly and effectively to give me the best deal.

May 8, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Jessica,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy was brilliant and helped me set up…

Amy was brilliant and helped me set up my phone

May 5, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and experienced in…

Very helpful and experienced in navigating round all the choices which needed streamlining for our personal needs. A massive help changing the whole families tarrifs and packages.

April 21, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Opened a report as requested from Head Office

I gave it five stars but the girl in the shop could have made my payments less luckily enough Head Office phoned me up and sorted it out and filed a report on my behalf this is from Retford store thank you

April 28, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Raymond,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look