Vodafone UK - Retford Reviews 

159
TrustScore 5 out of 5

4.9

33-35 Carolgate, DN22 6BZ Retford, GB


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Rated 5 out of 5 stars

Tara was so helpful and patient she spent time with me to ensure I had the very best package for my needs and explained everything incredibly well..

Company replied

Rated 5 out of 5 stars

Older people like to come into shops as a posed to online, the girls in Retford truly looked after me and made me feel welcome

Company replied

Rated 5 out of 5 stars

Friendly staff, made you feel welcome right from the start. Explained everything clearly and always made sure that we were happy with everything discussed before progressing on. Maintained eye cont... See more

Company replied

Rated 5 out of 5 stars

Who knew phone shopping could be so easy. Can’t praise this store enough. Staff were welcoming without being too much; attentive without being pushy and so friendly and helpful. Clearly knew their... See more

Company replied


Company details


Contact info

  • 33-35 Carolgate, DN22 6BZ, Retford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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4.9

All reviews

(159)

42,657 reviews in the last 12 months

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Rated 5 out of 5 stars

Lesley was knowledgeable and listened…

Lesley was knowledgeable and listened to our needs, advising on various options that met requirements. In the 30+ years of using mobile technologies, this has to have been the best.

May 9, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Dave

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

I really enjoyed my experience…

I really enjoyed my experience upgrading and talking through billing with Amy. She was very experienced and patient and was able to help me quickly and effectively to give me the best deal.

May 8, 2026
Unprompted review
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Reply from Vodafone UK - Retford

Hey Jessica,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy was brilliant and helped me set up…

Amy was brilliant and helped me set up my phone

May 5, 2026
Unprompted review
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Reply from Vodafone UK - Retford

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and experienced in…

Very helpful and experienced in navigating round all the choices which needed streamlining for our personal needs. A massive help changing the whole families tarrifs and packages.

April 21, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Opened a report as requested from Head Office

I gave it five stars but the girl in the shop could have made my payments less luckily enough Head Office phoned me up and sorted it out and filed a report on my behalf this is from Retford store thank you

April 28, 2026
Unprompted review
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Reply from Vodafone UK - Retford

Hey Raymond,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lesley was very professional an…

Lesley was very professional an everthing went off fine. One thing is that the unit is not working correctly or I’ve done something wrong so if someone can phone me it would be great But Vodaphone are A1

April 24, 2026
Unprompted review
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Reply from Vodafone UK - Retford

Hey Robert,

Thanks for the lovely review and fantastic support for Lesley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Lesley couldn't have been more helpful very friendly went out of her way to make sure i got the best deal excellent service thanks Lesley

April 16, 2026
Unprompted review
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Reply from Vodafone UK - Retford

Hey Mr & Mrs. Darlington,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tara at Retford branch was so helpful…

Tara at Retford branch was so helpful and saved me a bit of money too

April 11, 2026
Unprompted review
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Reply from Vodafone UK - Retford

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had very good service with Amy

I had very good service with Amy. We had a nice chat about the gigacube and how to work it.
From chantelle (what is your problem) (:

April 9, 2026
Unprompted review
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Reply from Vodafone UK - Retford

Hey Izabela,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A very professional worker .

A very professional worker .She knew the business .
Very happy to talk with her anytime .
Very clued up excellent service

April 8, 2026
Unprompted review
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Reply from Vodafone UK - Retford

Hey Mrs. Susan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy is a lovely chatty young lady with…

Amy is a lovely chatty young lady with a smile that never stops. I went in unsure of an upgrade phone and she looked straight into it for me. She got me the best deal on the new samsung s26+ which I thought i wouldn't afford and came out with more for less money. I would really recommend retford vodafone the girls are all really friendly and very helpful.

April 7, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Karen,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Made getting a new phone and…

Made getting a new phone and transfering everything across simple and easy, thank you

April 4, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Sam


This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy was so brilliant and helpful

Amy was so brilliant and helpful, explained everything clearly to me and ensured I was happy with my device plan.

April 2, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Sarah,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful from Lesley

Really helpful from Lesley. Sorted out my roaming problem and also my unused entertainment package. Really patient and knowledgeable.

March 19, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing shop and staff

Tara was great, professional, patient, listened to what I required- didn’t try to sell me anything else, just did what I had come into the shop for- I don’t live in the area, but travel to the Retford shop, as the staff always go that extra mile. Thank you once again.
Simon James

March 14, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey James,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy was very helpful and friendly

Amy was very helpful and friendly. Helped me sort everything I needed to and even got my.bill cheaper on my data plan.

March 13, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Kayleigh,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Our experience renewing our broadband…

Our experience renewing our broadband with the knowledgeable Dom was a great success especially the friendly professional attitude in the shop

March 10, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What a star! Ma

What a star!
Many thanks to Tara for all her help with renewing our contracts. She was knowledgeable, friendly, helpful and had a great sense of humour.
A great asset to your business

March 3, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about us.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from tara in store so…

Amazing service from tara in store so helpfull and informative will definatly be back and recomend to friends

March 4, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Patricia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service today Amy was very helpful and polite Explaining everything to me and helping with the process thank you for your patience and help

February 27, 2026
Unprompted review
Vodafone UK - Retford logo

Reply from Vodafone UK - Retford

Hey Ross,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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