I was served in rhyl Vodafone shop to day by Ahmad , what a fantastic young lad , hes very helpful , nothing was to much trouble for him , I would 100% recommend the staff at that store
Company replied
Location
Switch locationUnit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... See more
Company replied
We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... See more
Company replied
The sales advisor was an absolute pleasure to deal with. He was polite, friendly, very helpful and explained everything to you. He arranged an excellent deal on new broadband contract and sim card, w... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rhyl
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, United Kingdom
4.9
Excellent
222 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best Service
Dave, Liam and Tom were super friendly and helpful.
Fantastic service
June 16, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Sophie,
This is really great to hear, thanks for the feedback and support for Dave, Liam and Tom!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rhyl
Hey Sarah,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rhyl
Hey Porky,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Was great
Was great. Seen to a huge family group no messing. Amazing team in rhyl.
Well done
June 16, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Vicki,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rhyl
Hey Sally,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came into the Rhyl store and was…
Came into the Rhyl store and was greeted by a young gent called Tom he asked how my day has been and then asked what brought me here today, I explained that I was just looking at phones and whats next for me as I’m on a budget so we sat down and went over some great deals, we upgraded to a new phone and my wife was that pleased about the phone I was getting she upgraded herself, he also upraded our broadband even though we didn’t know we could. Couldn’t of asked for better service from him!
June 15, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Nigel,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Staff in rhyl store were very helpfull
Staff in rhyl store were very helpfull polite and very professional
They up loaded my new phone with apps etc .
I was offered coffee while waiting which was very appreciated
I would highly recommend Vodafone to my family and friends
Tom and Dave manager were the staff names
June 15, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi Sandra,
This is such an amazing review for Tom, Dave and the rest of our store. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amazing service today at amazing service 💯 at the Rhyl branch rhyl branch…
Amazing service today at rhyl branch with Dave veryhelpful 💯
Highly recommend
June 15, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi Jules,
Thank you for your review for Dave. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to us on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK
All the best,
Vodafone Social Media team
An amazing experience overall
An amazing experience overall, Liam served me but allowed Lewis to process as he was new. David the manager was walking round shouting Jane, strange bloke!
June 13, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Sarah,
Thanks for letting us know what an amazing job both Liam and Lewis did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
David was really helpful and answered…
David was really helpful and answered all my questions.Nothing was too much trouble for him.
June 7, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi Susi,
Thanks for sharing your feedback for David.
If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
I went into the store and I was blown…
I went into the store and I was blown away by how I was convinced to move over to Vodafone and pay the extra to be on a main network as opposed to what was I believe an MVNO.
I took a sim and 2 broadband deals, Dave the Regional manager was amazing, Tom who did the processing was a bit special but good at the same time.
Liam gets paid too much as I heard him talk about his car.
I am shocked to hear Dave the Regional is still driving his own Punto to and from Wales, Stu needs to sort him out.
Poor Jane, enough said!
June 7, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi Ian,
Thanks for sharing your feedback.
If you ever need any help with your Home Broadband lines, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.
Thanks,
Vodafone Social Media team
So helpful
So helpful, polite and knowledgeable especially about insurances needed! This applies to Tom and all the staff.
June 5, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Charmaine,
Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Awesome and friendly service
May 20, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Ren,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Quick and efficient resolved issue
Quick and efficient resolved issue
Tom was friendly, helpful and knowledgeable. Good professional
May 19, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi, It's really great to see Tom was able to get everything sorted and left such a great impression on you.
Thanks for your awesome feedback,
The Vodafone Social Media Team
Liam H from the Rhyl store was…
Liam H from the Rhyl store was absolutely amazing. He helped me to save money whilst providing guidance for a new phone
May 7, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Thanks for your review Emma. It's great to hear Liam was able to save you some money and help you get a new phone.
Thanks,
The Vodafone Social Media Team
Great very helpful
Very good helpful young man David explained everything to me as I'm of the older generation
April 26, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi Beryl,
This is a lovely review to read for David. I’m glad to hear you were happy with the service.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
David who is in Rhyl Vodafone store
Professionalism, consideration and kindness in spite of being very busy.
April 11, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Rosalind,
Thanks for the review and fantastic feedback for David and the team at the Vodafone Rhyl store!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone Rhyl
Excellent service from Liam, thorough explanation of the services available.
April 15, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Friendly service from Tom and Liam…
Friendly service from Tom and Liam efficient and helpful. Happy to answer any questions we had and a great service for me and my family.
April 15, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Sim only upgrade for Eileen
Dan was very helpful informative a relaxed experience
April 14, 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi there,
It's great to hear of your recent experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.