Vodafone UK - Rhyl Reviews 

222
TrustScore 5 out of 5

4.9

Unit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was served in rhyl Vodafone shop to day by Ahmad , what a fantastic young lad , hes very helpful , nothing was to much trouble for him , I would 100% recommend the staff at that store

Company replied

Rated 5 out of 5 stars

Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... See more

Company replied

Rated 5 out of 5 stars

We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... See more

Company replied

Rated 5 out of 5 stars

The sales advisor was an absolute pleasure to deal with. He was polite, friendly, very helpful and explained everything to you. He arranged an excellent deal on new broadband contract and sim card, w... See more

Company replied


Company details


Contact info

  • Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(222)

42,756 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I came in today to look around and…

I came in today to look around and David the store manager and Liam was very welcoming and made me feel comfortable. They offered me a cup of tea and told me all sorts of stuff I didn't even know with the benefits. They had great energy together and made me laugh a lot so it felt like a really good atmosphere so they was very reassuring and if it wasn't for them I don't think I would of purchased as I was tempted by EE but they made me realise Vodafone was the right choice. My friend recently got a phone from here mainly because of these two how they made her feel with her experience. Thank you David and Liam. :-)

July 10, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Kristan,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Davids helpful service

Everything, david was extremely helpful and polite

July 5, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Olivia. Thank you for your review for David. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer services and very friendly staff

David was a great help and found a phone that suited my needs.

July 5, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Karl,

Thanks for your review for David. I’m glad to hear you found the best option for you when visiting the store.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great customer service very…

Great customer service very knowledgeable

July 3, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Michael,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help and advice sorting out our…

Great help and advice sorting out our problems EE left us with. Also got a great cup of tea!! Thanks Liam!!

July 1, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Debbie,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very fast and easy to talk too make…

Very fast and easy to talk too make eveytging cheaper for you woth deposits they really make the effort to accommodate for your needs

June 28, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey James,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and knowledgable staff

Efficient and helpful staff.

June 28, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey David,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave and David were amazing

Dave and David were amazing, so helpful, really went the extra mile to help me set up my phone , very very happy with the brilliant service

June 26, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Nick,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent advice from Tom.

Excellent advice from Tom.
Very helpful explained all my options- showed phones and prices to give me best option.

June 24, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey there,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great friendly service.And never…

Great friendly service.And never better, they have saved us some money each month

June 24, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Deb,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Tom had very good attitude towards us when we first came into the store. Tom has been very helpful and polite. Tom has great customer skills

June 24, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Lauren,

Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from David in Rhyl…

Excellent service from David in Rhyl thank you

June 21, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The shop assistant Liam made us feel…

The shop assistant Liam made us feel very welcome and was extremely helpful. Suggested different options and was really knowledgeable .
Overall a very pleasant and enjoyable experience.

June 20, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Stuart,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Discount on contract and friendly…

Discount on contract and friendly service. Liam and Dave 👍🏼

June 20, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave the manager was very helpful indeed

June 20, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Ivor,

Thanks for the lovely review and fantastic support for Dave.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

First class service wvery happy coustomerell looked after…

First class service well looked after was shown some different phones .

June 19, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Paul,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served today by Liam and he was…

I was served today by Liam and he was very helpful.all the staff were also very welcoming.Vodafone in Rhyl is a very friendly store.

June 19, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey John,

Thanks for the lovely review and fantastic support for Liam and the Rhyl team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic helpful colleagues

Fantastic helpful colleagues, explained everything to me in a way that I could understand, oh and was offered a coffee whilst everything was being done for me.

June 19, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Gail. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rhyl Vodafone Liam's services

Liam since our first visit 17/6/23 has been very accomodating and customer service is phenomenal. I have went through 4 stores in Rhyl inquiring about phones and it was only at Vodafone who really accomodated us. Explained everything really clear and gave us all the options. Liam is part of the reason we decided to choose vodafone. It was not awkward, not intimidating. We can really compare because we went through different customer services that day.

June 19, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Angela. Thank you for your glowing 5-star review for Liam. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thomas was very helpful

June 18, 2023
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Alison,

Thanks for sharing your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look