Excellent service from Kevin, we needed a new phone and he sorted everything out for us no problems, very pleased with vodaphone
Company replied
Location
Switch location50a Broad Street, HR9 7DY ROSS-ON-WYE, GB
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See what reviewers are saying
Kevin in our local store ross on wye was a brilliant help in making my phone reusable by removing virus apps.
Company replied
We come to the Ross on Wye Vodafone store once a year to sort put our phone contracts, broadband etc and have always found Kevin and his staff to be extremely helpful. We don't feel pushed into buying... See more
Company replied
Friendly approachable staff. Clear options given.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ross On Wye
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
50a Broad Street, HR9 7DY, ROSS-ON-WYE, United Kingdom
5.0
Excellent
259 reviews
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Nathan at the Ross-on-Wye shop
Nathan at the Ross-on-Wye shop has always been helpful. Today he quickly solved my two issues and then solved two more that I had not gone in for. Always pleasant.
June 5, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi David. Thank you for your review for Nathan. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ross On Wye
Hi David. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan and Kevin were fantastically…
Nathan and Kevin were fantastically patient and helpful - Service with a smile !!
June 4, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Sarah,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Kevin is fab
Kevin is fab, great service, very helpful, give him a pay rise and bonus
May 29, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Liz,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Went into store and saw Nathan he gave…
Went into store and saw Nathan he gave Me a great deal very happy customer.
May 25, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Adam,
Thanks for this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Kevin was so helpful and welcoming and…
Kevin was so helpful and welcoming and explained everything to us in a professional manner and we’ve sorted our contracts with ease. Many thanks… best visit to a Vodafone shop… We would highly recommend.
May 24, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Judith,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful team in the Ross store.
May 21, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Godfrey,
Thanks for reviewing and sharing this feedback for Ross.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic service
Fantastic service
Saved me money and carefully explained everything
May 18, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Have been in to the shop twice in the…
Have been in to the shop twice in the last week and on both occasions Kimberly was very patient and helpful ,she is an asset to your shop.
May 1, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Sandra.
Thanks for taking the time to leave a review and feedback for Kimberly, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant advice and support from…
Brilliant advice and support from Nathan. Would definitely recommend this branch at Ross.Thank you.
May 3, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Liz,
It's lovely to see you had such a positive experience with our Ross team. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very pleased with the service helpful…
Very pleased with the service helpful happy staff
April 27, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Great service for anxious customers
I took my Mother in to upgrade her phone and contract. She was anxious but Kevin helped explain everything step by step and saved her on her monthly payment. Thank you so much!
April 20, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone Ross on Wye, highly recommended
Nathan was so helpful and made a complicated matter very simple
April 18, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi, It's great to see the team in Ross on Wye offered such memorable service.
Thanks for your review, The Vodafone Social Media Team
Excellent patience with me
Excellent patience with me Kevin took me through all the options open to me and was very informed. Very satisfied with my purchase
April 13, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Thanks for your feedback for Kevin. It's great to see they were patient and helpful while you made your decision.
Thanks, The Vodafone Social Media Team
The Vodafone store was brilliant
The Vodafone store was brilliant. The staff took plenty of time to sort out my issues.
I would definitely recommend them.
April 12, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Pete,
We're delighted to hear this! Thanks for taking the time to share this 5 star review with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Kimberley to the rescue AGAIN.
Kimberley to the rescue AGAIN.
Well done Kim, you're by go to tech wiz now & you're a legend. I bet she dreads seeing me come through the door but she's always kind & helps me fix the mess i get myself into.
April 6, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kimberley
Amazing service from Kimberley, wonderful energy, wonderful prices. Great experience overall.
April 11, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Zippy,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Patience and understanding by Kevin
April 10, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Carmen,
Thanks for your kind words and taking your time to share the experience in store with Kevin.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Go to the Ross shop.
Fantastically patient staff!
Really helpful, explaining everything thoroughly.
Plus, a new and improved contract. Couldn't have asked for better service.
April 9, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Susan,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great staff
Nathan was brilliantly efficient and helpful. Answered all my questions and advised me fully on the product I was buying. A thoroughly great experience.
April 9, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Kay,
Thanks for your review and great feedback for Nathan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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