Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... See more
Company replied
Location
Switch location70 Church Street, CV21 3PT Rugby, GB
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See what reviewers are saying
I had an excellent experience at the Vodafone Rugby store, thanks to the outstanding customer service. Bradley was incredibly friendly, professional, and patient throughout the whole process. He too... See more
Company replied
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... See more
Company replied
Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rugby
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
70 Church Street, CV21 3PT, Rugby, United Kingdom
4.9
Excellent
381 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The team were really helpful today…
The team were really helpful today 👌wiktoria was very helpful and friendly
February 19, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Dean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Friendly helpful staff
Friendly helpful staff, upgraded our broadband at a cheaper price.
February 19, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey G,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent helpful and patient advice…
Excellent helpful and patient advice from Shannon, would highly recommend.
February 18, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really helpful staff
Wiktoria was so helpful in in sorting out our problem(dead phone). All sorted and data transferred with no issues. Thank you
February 14, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Eric,
Thanks for the lovely review and fantastic support for Wiktoria.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely people
Lovely people ! Very professional and kind . Mainly Leonardo !
February 13, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Neil,
Thanks for the lovely review and fantastic support for Leonardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very lovely experience today
Very lovely experience today, the staff were very helpful and sorted everything I needed :)
February 10, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Mia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rugby
Hey Lynne,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Victoria was really patient and worked…
Victoria was really patient and worked very hard to overcome all the teething problems in setting my new mobile phone contract.Many thanks Jasmin Dyer
February 5, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Jasmin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
gemma was very friendly
gemma was very friendly, polite and efficient she soeted my problem out immediatley.
February 2, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Suzanne,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Our phone was sorted for persons and business like, which we had a problem with.
Both of us also had cheaper packages each month so we saved money with more GB of data.
Would recommend rugby shop.
February 2, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Knowledgeable
Knowledgeable, good information and explained everything as we went along as I had 4 accounts to sort! Gemma was great!
January 29, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Katherine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Perfect customer service
Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues.
1 or even 0 stars for Vodafone management! 'Open door' policy? Over the winter? Heating inside is not enough for employees and customers because you think that more people will come if doors will be open! Find other way to bring more people into your shop!
January 28, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Tomas,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very good communication throughout the…
Very good communication throughout the progress of getting new phone
January 28, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shannon was fantastic and very helpful
January 26, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Nicola,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Wiktoria was very helpful
Wiktoria was very helpful, supportive and nice. Thank you very much Wiktoria.
January 24, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Akshatha,
Thanks for the lovely review and fantastic support for Wiktoria.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shannon was extremely helpful and…
Shannon was extremely helpful and answered all the questions that I had while setting up my new phone and plan. So pleased I came in to store. I always like to speak to a human being so this was a great experience.
January 23, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Trudy,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Top notch service
Gemma was extremely helpful and explained everything thoroughly
January 23, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, Shannon was superb, so knowledgeable and we were really confident that she was giving us the best information for our needs.
Came away with two new phones/contracts and moved over from EE.
January 23, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Badruj,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Shannon in the rugby store
Shannon in the rugby branch helped me today to arrange extra data useage as i was clueless!
She was extremely helpful and informative, saved my day.
Fantastistic instore assistance!
January 23, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Gemma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service thanks simon
January 22, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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