Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... See more
Company replied
Location
Switch location70 Church Street, CV21 3PT Rugby, GB
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See what reviewers are saying
I had an excellent experience at the Vodafone Rugby store, thanks to the outstanding customer service. Bradley was incredibly friendly, professional, and patient throughout the whole process. He too... See more
Company replied
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... See more
Company replied
Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rugby
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
70 Church Street, CV21 3PT, Rugby, United Kingdom
4.9
Excellent
381 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Gemma was fantastic helping me today
Gemma was fantastic helping me today
January 21, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Shannon was amazing with helping me get…
Shannon was amazing with helping me get a new phone and transfering everything over for me
January 21, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey June,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
It was a difficult job made easy for…
It was a difficult job made easy for me. Very pleased.
January 19, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly
Very friendly, Wiktoria spent a lot of time making sure that we got the best deal.
January 17, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Rebecca,
Thanks for the lovely review and fantastic support for Wiktoria.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rugby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rugby
Hey Ann,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great help
Great help, explained everything clearly.
Pleasant experience in all
January 8, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Chris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon was very helpful to sort out an…
Simon was very helpful to sort out an issue with my phone and seems very knowledgeable.
January 10, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store with an issue with my…
Came into store with an issue with my phone, Simon and the team were very helpful and fixed my issue.
January 10, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Livx,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rugby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best service polite and saves money…
Best service polite and saves money really helpful everything explained clearly
Lovely lady
January 10, 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Reshma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rugby
Hey Brian,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Shannon was very helpful, friendly and explained everything to me and made sure I understood.
December 29, 2025
Unprompted review
Reply from Vodafone UK - Rugby
Hey Emma,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly and knowledgeable staff
Friendly and knowledgeable staff! Shannon helped me get an upgrade on my phone and managed to get my bill down by a few pounds. Happy customer!!!
December 30, 2025
Unprompted review
Reply from Vodafone UK - Rugby
Hey Flo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rugby
Hey Agyemang,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing customer service from Shannon…
Amazing customer service from Shannon can’t fault them I would highly recommend
December 30, 2025
Unprompted review
Reply from Vodafone UK - Rugby
Hey Curtis,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma is amazing
Gemma is amazing! She really helped me with my phone thank you.
December 29, 2025
Unprompted review
Reply from Vodafone UK - Rugby
Hey David,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shannon helped to keep my dad’s payment…
Shannon helped to keep my dad’s payment low and keep his package the same. Really appreciated
December 29, 2025
Unprompted review
Reply from Vodafone UK - Rugby
Hey Jack,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wiktoria and Simon - 11/12/25
Wiktoria and Simon assisted me to sort out my phone plans and broadband. They were both very knowledgeable, kind and friendly as is everyone who works in the store!
No question is too silly, they always offer alternatives and you’ll be hard pressed to find a better deal that what these lovely people are able to provide!
December 11, 2025
Unprompted review
Reply from Vodafone UK - Rugby
Hey Natalie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Shannon was very professional
Shannon was very professional, courteous and knowledgeable. She answered all my questions and clearly explained the transition process. Am new to Vodafone and impressed with your staff and service. A big factor in choosing Vodafone was having a local store.
December 4, 2025
Unprompted review
Reply from Vodafone UK - Rugby
Hey Mrs Fletcher,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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