Vodafone UK - Sale Reviews 

208
TrustScore 5 out of 5

4.8

50 School Road, M33 7XE Sale, GB


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Rated 5 out of 5 stars

Nathan - what a legend. Was having some issues setting up 5G broadband online and he sorted everything very efficiently. Picked up the box the same day. Brilliant service. Thank you Nathan at Sale Vod... See more

Company replied

Rated 5 out of 5 stars

John Ross helped me with my upgrade which was quick and efficient. He went out of his way to double check my account which has a few numbers and to see everything is at its best with my account. Very... See more

Company replied

Rated 5 out of 5 stars

Me and wife visited on Sunday as we were having trouble renewing our broadband over the phone. We were served by Josh who managed to solve the issue and also gave us a better deal on my wife's si... See more

Company replied

Rated 5 out of 5 stars

What a fantastic morning in Vodafone Sale with my husband and son. The weather was terrible and we were all offered a brew by Anton the manager which we didn’t turn down. Josh sorted us out with our... See more

Company replied


Company details


Contact info

  • 50 School Road, M33 7XE, Sale, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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4.8

All reviews

(208)

40,694 reviews in the last 12 months

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Rated 5 out of 5 stars

Adam was very professional and really…

Adam was very professional and really helpful

September 14, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hey Michelle,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade phone

Josh R helped to to to upgrade my phone and was very helpful and polite and friendly and explained everything very well a very positive experience made it all very easy. Came back in the following day with my old phone and Sami assisted me to clear the phone and helped me claim my Samsung promotion all in all a brillant customer service experience.

September 10, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hello, Sharon,

It's great to hear that you received a 5 star service from Josh and Sami! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was really helpful with my renewal…

Adam was really helpful with my renewal and storage on.my googlemail

August 15, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hello Lisa,

It's great to hear about the positive experience which you've had with Adam. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank You

I was served by the manager Josh who managed to save me money on my sim and broadband.

August 2, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hey Beven,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Met Josh today what a lovely man

Met Josh today what a lovely man, he couldn't be more helpful he talked us through everything slowly so we could understand
Well done vodafone what an excellent employee

August 1, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Amanda,

Thanks for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from everyone in the…

Excellent service from everyone in the sale branch, really helpful and they gave me a nice cold drink while I was waiting for my new phone to be setup!

August 1, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Samantha,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Josh at the sale store in manchester…

Josh at the sale store in manchester gave excellent service he was professional, helpful and friendly.
His level of knowledge and expertise was appreciated
Thanks for going the extra mile

July 11, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Helen,

This is such an amazing review for Josh. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Bradley at the Stamford store was so…

Bradley at the Stamford store was so very helpful.

July 6, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hello, Kay,

We appreciate you taking the time to leave a positive review, it's great to hear that Bradley was helpful.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

i have been at your vodaphone brunch…

i have been at your vodaphone brunch 1st of july in knights bridge and i have been served by very helpful and knowledgeable guy with name of Mohamad.I like to congratulate you for wonder staff that working there and helping propel.

July 1, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hello, Laleh,

It's great to hear about the positive experience which you received in store from Mohamad, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nathans been great help and very…

Nathans been great help and very understanding. He has made my experience extremly easy. Cant praise him enough.

July 5, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Debbie,

It's lovely to see you had such a positive experience with Nathan. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Josh

Josh, the store manager for the sale Vodafone store has been incredibly helpful and extremely attentive!

Definitely recommend!

Give this man a pay raise ;)

June 15, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi there,

Thank you for your review. It’s great to hear of your positive experience with Josh. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the sale store and received…

Went into the sale store and received some amazing service from the manager Josh and the advisor Josh! I came in for a sim upgrade because I was paying to much and the amazing guys talked me into getting the iPhone 13 on An amazing deal!
Outstanding from any standard!!!

June 4, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Shahzada. Thank you for your review for both Josh's. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I'm a 75 year old gentleman who in…

I'm a 75 year old gentleman who in April decided to move my broadband contract from Sky to Vodaphone. Unforseen problems arose that became an absolute nightmare. I am especially grateful to Josh who, through his attentiviness and concern took the initiative to escalate my crisis to the 'specialist care' team. It's so great when customer services personnel walk the 2nd mile and demonstrate flexibility as he did.... especially for us IT 'fossils'.

May 16, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded iPhone reset

Josh helped me reset my new upgraded iPhone after some technical issues

May 5, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Rachel,

Thanks for the positive feedback! We're delighted you had a great experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very polite and helpful staff members

Very polite and helpful staff members

May 3, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Tina,

We love to hear it! Thank you so much for the 5 stars.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Had the same phone for 7 years now and…

Had the same phone for 7 years now and I have visited the store in Sale today and was served by Dave. He was superb, I am 84 he put me at ease made me a coffee, set me up an email and now I can use it as I have needed for so long with emails from my bowling team and for so many other reasons.
If I still had my business I would be employing him in a heartbeat!

May 2, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Dave,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

Excellent service, nothing was to much trouble really enjoyed the sales assistant, very knowledgeable

April 17, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Oldham Motorcycle School,

This is a great review for our Sale store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team


Rated 5 out of 5 stars

Me and my sister ordered a phone last…

Me and my sister ordered a phone last week with Josh who was lovely. Come in today to collect it and Josh has transferred all the information off my old one and gave me a tutorial on how to use the new one.

Fantastic service, I would highly recommend

April 13, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Sandra, It's great to see Josh was so helpful and transferred everything to your new phone!
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was really helpful and patient…

Adam was really helpful and patient with me, I was having issues with a hand me down phone and he fixed it in no time and then sorted out a great deal on a brand new phone.

April 8, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Alan. Thank you for your review for Adam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Sale Branch

Anton & Marifa always super helpful at the Vodafone Sale Branch. Wouldn't go anywhere else for my renewals/upgrades.

Always strive to find you the most cpst effective deal based on your data history.
Thanks!

March 16, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Jane,

We're delighted to hear this! Thanks for highlighting what a fantastic experience you had with Anton and Marifa. We're so glad they always provide a great service!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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