Vodafone UK - Sale Reviews 

208
TrustScore 5 out of 5

4.8

50 School Road, M33 7XE Sale, GB


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Rated 5 out of 5 stars

Nathan - what a legend. Was having some issues setting up 5G broadband online and he sorted everything very efficiently. Picked up the box the same day. Brilliant service. Thank you Nathan at Sale Vod... See more

Company replied

Rated 5 out of 5 stars

John Ross helped me with my upgrade which was quick and efficient. He went out of his way to double check my account which has a few numbers and to see everything is at its best with my account. Very... See more

Company replied

Rated 5 out of 5 stars

Me and wife visited on Sunday as we were having trouble renewing our broadband over the phone. We were served by Josh who managed to solve the issue and also gave us a better deal on my wife's si... See more

Company replied

Rated 5 out of 5 stars

What a fantastic morning in Vodafone Sale with my husband and son. The weather was terrible and we were all offered a brew by Anton the manager which we didn’t turn down. Josh sorted us out with our... See more

Company replied


Company details


Contact info

  • 50 School Road, M33 7XE, Sale, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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1-star

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4.8

All reviews

(208)

40,694 reviews in the last 12 months

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Rated 1 out of 5 stars

Free gift cards and paying disconnection fees is a scam!

Vodafone use Giftcloud to entice customers to sign up with them, promising gifts. They then add a 120 day wait and deny any knowledge of it in between.
I have been passed from pillar to post, given useless codes galore and still no gift card and no offer of paying disconnection fees.
It's a scam! Don't be fooled.

January 19, 2025
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Nikki,

Please reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll get things looked into.

Thanks, Vodafone Social Media Team

Rated 1 out of 5 stars

Stolen money in different way

Stolen money in different way, I don't recommend this operator

January 28, 2025
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hey Franceske, this isn't good to see. If you'd like us too look into this, explain what the charges were and refund anything that's been taken in error, please pop us a message via Facebook: http://vodafone.uk/2Fpnah2, X: vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was very helpful and polite

Nathan was very helpful and polite. Made it a fun enjoyable experience. Credit to your store

February 9, 2025
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Clint. Thank you for your review for Nathan. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My customer experience today in Vodafone sale…

My experience today in Vodafone sale town centre was excellent.i took my 84 yr mum for a phone contract and the very helpful assistant mark sorted it all for us transferring everything over so we had none of the tech work to do .The respect he shown us was amazing as I’m not tech savvy either.nothing was to much trouble .when we got outside my mum said what a lovely gentleman and so helpful .i just felt this needed to be recognised as working in retail myself customer service is always my main priority.and that is exactly what we received today .
Yours sincerely
Mrs Debbie watts

February 3, 2025
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Deborah. Thank you for your glowing review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and looked at all the…

Really helpful and looked at all the options for us, good advice and find us a great price for what we needed.

January 25, 2025
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Jane,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

John was very helpful and provided…

John was very helpful and provided plenty of information on renewing my phone contract.

January 25, 2025
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Leanne,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful contract renewal

Helpful, friendly service. Clear run through of components and discussion of options.

January 23, 2025
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Ellie,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was very very helpful

Nathan was very very helpful. He could not have done more my mum. Highly recommend.

January 21, 2025
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Rachel,

Thank you for your review for Nathan. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from start to finish

December 28, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hello, Clare,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Informative and very helpful experience…

Informative and very helpful experience with a very friendly attitude would certainly reccomend

December 27, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Irene.

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was extremely helpful with talking…

Josh was extremely helpful with talking me through the different options when looking to upgrade my phone.
There was no hard pressure sale tactics and he patiently explained the process with me and transferred my old phone to the new one.
He was very knowledgeable and professional throughout and was a credit to Vodafone.

December 4, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hello, Kath,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Josh.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very kind customer service

Very kind customer service. JOSH is very helpful person. He is very patient and helpful.

December 4, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Dominika,

Thank you for your review. It’s great to hear of your positive experience with Josh. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience helpful and friendly…

Great experience helpful and friendly staff. All sorted in great time and overall pleasant service. Adam and Josh were very helpful and a delight to meet. Thanks.

November 29, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hey Rebecca,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All my requirements understood & dealt…

All my requirements understood & dealt with efficiently. Everything explained clearly. Polite & courteous. Very high standard throughout!

November 25, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Gillian, Thanks for your fab feedback about the experience you had wth us today.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Solving emojis problem!

I had to revisit the shop to day and Josh was the most helpful l have ever come across .
He sorted out my phone and made me feel at ease

November 14, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Stepen,

Thank you for your review and feedback, it's great to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I visited the Vodafone Sale store on…

I visited the Vodafone Sale store on Sunday to ask about the cost of going to Spain. I was served by a charming young man called Josh who answered all my questions and then checked my account to realise I was out a contract. I recommitted to a new contract at the same price as I was currently paying however now my plan included European. Thank You Josh!!

November 10, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hello, Carol,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Corey and Josh who work in the Sale…

Corey and Josh who work in the Sale store. So so helpful and lovely and stayed late to help me! Brilliant service.

October 2, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Vivienne,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Josh at Vodafone provided top-notch…

Josh at Vodafone provided top-notch service! He was super helpful, patient, and made the whole process smooth and stress-free. If you're looking for great customer support, Josh is your guy!

September 28, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi Saulo,

Thank you for taking the time to leave us a 5 star review and the great feedback about Josh's top notch service.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Cory was helpful and got me a better…

Cory was helpful and got me a better deal on my sim contract.

October 2, 2024
Unprompted review
Vodafone UK - Sale logo

Reply from Vodafone UK - Sale

Hi there,

Thank you for taking the time to leave us a 5 star review! We're glad you are happy with the new deal you have got.

Thanks,
The Vodafone Social Media Team

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