I hadn’t updated my phone for 10+ years as I’m a true technophobe!! I had no clue what to do regarding a new contract. I was greeted by Liam, he took his time finding me the most suitable phone and pl... See more
Company replied
95 High Street, DN15 6LY Scunthorpe, GB
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I hadn’t updated my phone for 10+ years as I’m a true technophobe!! I had no clue what to do regarding a new contract. I was greeted by Liam, he took his time finding me the most suitable phone and pl... See more
Company replied
Fantastic service by Jordan. Only came in to ask a question about the lottery and walked out with a new phone and a tablet! Well chuffed, definitely would recommend
Company replied
Went in to ask about using my phone abroad caitlin had a look explained to me also said I was due an upgrade of broadband so I came away with a new deal £5 cheaper plus a tablet so can't get better v... See more
Company replied
Went into the high street branch and got a warm welcoming from Jordan. Not sure what I wanted, but he was very helpful and informative. Explained alternatives and what would be best for my needs.... See more
Company replied
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95 High Street, DN15 6LY, Scunthorpe, United Kingdom
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Really nice customer experience, so helpful in every way possible
Thank you

Reply from Vodafone UK - Scunthorpe
Liam was great! I asked him for quotes and he explained so well. I decided to go for the new phone and contract after he gave me a few options and I decided on one as it seemed to suit all my needs.
He explained how I could reduce costs or include extras. I was very happy with the experience today and my new phone 😊thank you Liam you deserve the 5*

Reply from Vodafone UK - Scunthorpe
Very helpful in getting my eSIM up and working.

Reply from Vodafone UK - Scunthorpe
Staff member Liam was very helpful in picking the correct plan for me and all was completely efficiently with no hassle at all

Reply from Vodafone UK - Scunthorpe
Staff was excellent thanks to kayleigh very helpful recommend them

Reply from Vodafone UK - Scunthorpe
Went in for advice on an upgrade, as wasn’t sure if what I saw online was correct, Tyler was very helpful and allowed me to walk away with a new from while not being from the area.

Reply from Vodafone UK - Scunthorpe
Excellent service from Liam at the Scunthorpe store. He made it very easy for me to change my phone and I would recommend to family and friends.

Reply from Vodafone UK - Scunthorpe
To to visit a store is a must for the help you receive, Liam at Scunthorpe was a credit to vodaphone

Reply from Vodafone UK - Scunthorpe

Reply from Vodafone UK - Scunthorpe

Reply from Vodafone UK - Scunthorpe
Came into the shop with an issue with old phone,Liam quickly identified the problem, unfortunately not a simple fix.I was due an upgrade,and after chatting to Liam,I came away with exactly the phone I wanted.He set it up,and transfered all apps n contacts.Couldnt be more happy.Brillant service!

Reply from Vodafone UK - Scunthorpe
Tyler was very helpful professional good mannered a credit to the company.

Reply from Vodafone UK - Scunthorpe
Really helpful, was sorted with new upgrade very quickly. Pleasent to speak to and approachable.

Reply from Vodafone UK - Scunthorpe
Tyler was very professional and friendly and knowledgeable and answered anything that I didn’t understand with confidence. His manner was pleasant and filled me with confidence in my placing the order for my new phone. Thanks Tyler
Sean

Reply from Vodafone UK - Scunthorpe
Tyler was very knowledgeable, professional, helpful and friendly. A credit to Vodafone

Reply from Vodafone UK - Scunthorpe
quick and easy phone transfer completed by Tyler!

Reply from Vodafone UK - Scunthorpe
Excellent service Liam is a credit to the
VODAPHONE network

Reply from Vodafone UK - Scunthorpe
Tyler was absolutely brilliant helping me with my mobile data problem. Polite, friendly and is a credit to the company.

Reply from Vodafone UK - Scunthorpe
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