Vodafone UK - Scunthorpe Reviews 

220
TrustScore 5 out of 5

4.9

95 High Street, DN15 6LY Scunthorpe, GB


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Rated 5 out of 5 stars

I hadn’t updated my phone for 10+ years as I’m a true technophobe!! I had no clue what to do regarding a new contract. I was greeted by Liam, he took his time finding me the most suitable phone and pl... See more

Company replied

Rated 5 out of 5 stars

Fantastic service by Jordan. Only came in to ask a question about the lottery and walked out with a new phone and a tablet! Well chuffed, definitely would recommend

Company replied

Rated 5 out of 5 stars

Went in to ask about using my phone abroad caitlin had a look explained to me also said I was due an upgrade of broadband so I came away with a new deal £5 cheaper plus a tablet so can't get better v... See more

Company replied

Rated 4 out of 5 stars

Went into the high street branch and got a warm welcoming from Jordan. Not sure what I wanted, but he was very helpful and informative. Explained alternatives and what would be best for my needs.... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Scunthorpe

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 95 High Street, DN15 6LY, Scunthorpe, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

220 reviews

5-star
4-star
3-star
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1-star

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4.9

All reviews

(220)

39,680 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really nice customer experience

Really nice customer experience, so helpful in every way possible
Thank you

October 24, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Mr Aidan Francis Brannan,

This is lovely feedback for our store. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Thank you Liam

Liam was great! I asked him for quotes and he explained so well. I decided to go for the new phone and contract after he gave me a few options and I decided on one as it seemed to suit all my needs.
He explained how I could reduce costs or include extras. I was very happy with the experience today and my new phone 😊thank you Liam you deserve the 5*

October 19, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Angela,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful in getting my eSIM up and…

Very helpful in getting my eSIM up and working.

October 13, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Patrick,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great

Staff member Liam was very helpful in picking the correct plan for me and all was completely efficiently with no hassle at all

September 25, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Tia,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff was excellent thanks to kayleigh…

Staff was excellent thanks to kayleigh very helpful recommend them

September 7, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Michael,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in for advice on an upgrade

Went in for advice on an upgrade, as wasn’t sure if what I saw online was correct, Tyler was very helpful and allowed me to walk away with a new from while not being from the area.

August 29, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Sarah,

Thanks for letting us know what an amazing job Tyler did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Liam at the…

Excellent service from Liam at the Scunthorpe store. He made it very easy for me to change my phone and I would recommend to family and friends.

August 28, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey there,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Keep store open

To to visit a store is a must for the help you receive, Liam at Scunthorpe was a credit to vodaphone

August 7, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Andrew,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Very easy

August 5, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Andrew. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was very helpful

Liam was very helpful. Very polite and friendly

July 29, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Charlie,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kyle was very friendly

July 8, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi, Thank you for your review for Kyle. It's always good to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Tyler great service

June 29, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Katherine, It's great to see Tyler offered such memorable service.
Thanks for your review, The Vodafone Social Media Team

Rated 5 out of 5 stars

Came into the shop with an issue with…

Came into the shop with an issue with old phone,Liam quickly identified the problem, unfortunately not a simple fix.I was due an upgrade,and after chatting to Liam,I came away with exactly the phone I wanted.He set it up,and transfered all apps n contacts.Couldnt be more happy.Brillant service!

June 24, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Chris,

Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tyler was very helpful professional …

Tyler was very helpful professional good mannered a credit to the company.

June 23, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Pam,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful

Really helpful, was sorted with new upgrade very quickly. Pleasent to speak to and approachable.

June 20, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Laura,

This is a great review for our Scunthorpe store. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Tyler was very professional and…

Tyler was very professional and friendly and knowledgeable and answered anything that I didn’t understand with confidence. His manner was pleasant and filled me with confidence in my placing the order for my new phone. Thanks Tyler

Sean

May 27, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Sean,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Tyler

Tyler was very knowledgeable, professional, helpful and friendly. A credit to Vodafone

May 29, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Diane,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

quick and easy phone transfer completed…

quick and easy phone transfer completed by Tyler!

May 15, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Andy. Thank you for your review for Tyler. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and Helpful

Excellent service Liam is a credit to the
VODAPHONE network

May 11, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey George,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tyler was absolutely brilliant helping…

Tyler was absolutely brilliant helping me with my mobile data problem. Polite, friendly and is a credit to the company.

May 10, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Daniel,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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