Vodafone UK - Scunthorpe Reviews 

220
TrustScore 5 out of 5

4.9

95 High Street, DN15 6LY Scunthorpe, GB


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Rated 5 out of 5 stars

I hadn’t updated my phone for 10+ years as I’m a true technophobe!! I had no clue what to do regarding a new contract. I was greeted by Liam, he took his time finding me the most suitable phone and pl... See more

Company replied

Rated 5 out of 5 stars

Fantastic service by Jordan. Only came in to ask a question about the lottery and walked out with a new phone and a tablet! Well chuffed, definitely would recommend

Company replied

Rated 5 out of 5 stars

Went in to ask about using my phone abroad caitlin had a look explained to me also said I was due an upgrade of broadband so I came away with a new deal £5 cheaper plus a tablet so can't get better v... See more

Company replied

Rated 4 out of 5 stars

Went into the high street branch and got a warm welcoming from Jordan. Not sure what I wanted, but he was very helpful and informative. Explained alternatives and what would be best for my needs.... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Scunthorpe

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 95 High Street, DN15 6LY, Scunthorpe, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(220)

42,916 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Liam was very helpful in arranging a…

Liam was very helpful in arranging a new contract.

January 12, 2024
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey there,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was very helpful and set up my new…

Liam was very helpful and set up my new A34 phone for me. Very pleased with the service today.

January 11, 2024
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey June,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Billy helped towards sorting an issue…

Billy helped towards sorting an issue with my phone .

January 9, 2024
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Lee,

Thanks for letting us know what an amazing job Billy did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Billy was very good and assisted me in choosing a nice phone.

January 10, 2024
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Samuel,

Thank you for taking the time to review and sharing this feedback for Billy.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Scunthorpe

Billy was very helpful in activating my sim for me today

January 10, 2024
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Nithya,

Thank you for your review, it's great to hear your feedback for Billy.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Billy Good services

Good services

January 6, 2024
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Costel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tyler was very helpful and…

Tyler was very helpful and knowledgeable. Thank you for your great service and advice!

December 19, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Emma,

Thanks for the lovely review and fantastic support for Tyler.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tyler was very helpful and patient he…

Tyler was very helpful and patient he talked me through the upgrade. Excellent service.

December 20, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Rod,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

Helpful, knowledgeable and friendly. Tyler Scunthorpe.

December 20, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Linda,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tyler was very good at sorting out my…

Tyler was very good at sorting out my query. Very helpful. Thank you. Happy Christmas

December 20, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi C.,

Thanks for your review for Tyler. We appreciate your support.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful, Tyler couldn't be more helpful.

December 20, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Mandy,

Thanks for sharing your experience here and feedback for Tyler. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Everything as it should be

Today I ordered a broadband and I'm happy with offer from Vodafone.
My advisor were Billy and he answered all my questions.All process of setting the contract went smoothly and after 20min I went to home with contract.
I can't wait to check my new faster internet.
Michał

December 19, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Michal,

This is a great review for Billy. I’m glad to hear you found the best option for you.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great help amazing service billy

December 19, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Bryonie,

Thanks for sharing your kind words and feedback for Billy.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

He are the best seller👌

December 13, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Marius,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam and Kayleigh were both very…

Liam and Kayleigh were both very helpful during my visit to the store.

November 25, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi, thank you for your feedback. It's great to see Liam and Kayleigh were able to help.
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

5 Stars for Billy!!

5 Stars for Billy and Kayleigh !!!Great service from Billy!
Vodafone Scunthorpe!!
You must try this Shop

November 24, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey there,

Thanks for the lovely review and fantastic support for Billy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, very painless upgrade thanks to Kayleigh. Many thanks

November 3, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hey Terry,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly & Efficient Service - plus a great product offering!

Kayliegh was a great help to us and helped us choose the right product; she was friendly, efficient and so nice to know, really cheerful.

October 30, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Kriangsak,

Thank you for reviewing and sharing your feedback for Kayleigh.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Well trained staff and good experience…

Well trained staff and good experience overall . Thanks Vodafone Scunthorpe

October 26, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Miauta,

What super feedback for our Scunthorpe team! Thanks for taking the time to let us know - it's really appreciated.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic help and advice in the…

Fantastic help and advice in the Scunthorpe store today! Liam was patient and helpful when explaining my new phone.

October 26, 2023
Unprompted review
Vodafone UK - Scunthorpe logo

Reply from Vodafone UK - Scunthorpe

Hi Patrick,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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