Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... See more
Company replied
Location
Switch locationUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
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See what reviewers are saying
I went to see a Chris at Crystal peaks. He was so helpful explained everything to me so I understood all about the contract. Would definitely recommend to any of my friends
Company replied
I called in store at crystal peaks shopping mall and spoke with a chap called Ross about my contract renewal, he took me through the different tariffs and then set me up. His knowledge of them all w... See more
Company replied
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sheffield Crystal Peaks
Written by the company
Contact info
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, United Kingdom
4.9
Excellent
363 reviews
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Vodafone review
I had a problem with my current broadband supplier so I decided to change to Vodafone. Chris, who answered all my questions in a professional, friendly and in a way I understood was brilliant.
Thanks Chris
December 11, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Robert,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris at Crystal Peaks was amazing
Chris at Crystal Peaks was amazing. Very helpful and couldnt do enough for us. Would highly recommend.
November 29, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Cheryl,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got a great deal
Got a great deal. Bought an additional sim for my daughter. Chris was patient and understanding.
December 6, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in today and met Paul who took me…
Went in today and met Paul who took me through all my options and deals available.
All the Team in this store were very welcoming and professional.
I have been in this store before and the service was just as good.
December 1, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Ndb,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service in chrystal peaks…
Brilliant service in chrystal peaks from Natasha excellent customer service
November 29, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Yvonne,
Thanks for the lovely review and fantastic support for Natasha.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natasha was brilliant
Natasha was brilliant upgraded my plans really quickly and easy thanks Natasha!
November 28, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thankyou to Reece who helped me today…
Thankyou to Reece who helped me today and got me the best deal you are amazing, love coming to this Vodafone shop all the staff are so friendly and do there very best to help. The best service Thankyou again.
November 28, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Jodie,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reece, Sales Advisor
Reece, What a lovely young man. Very pleasant, explained in detail as im not very tech minded about the phone, the plan etc. Apologised for the time waiting. Lovely!
November 24, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Donna,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Paula,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Always find the sales staff to be well…
Always find the sales staff to be well informed, polite and not pushy
Reece was patient, polite, went through everything with us, checking different options to make sure we chose one that suited us. Would recommend
November 14, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Good customer experience,staff helpful…
Good customer experience,staff helpful especially Paul who dealt with me
November 4, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Been to the crystal peaks store and…
Been to the crystal peaks store and seen Chris who moved me from pay as you go to pay monthly top service thank you Chris!
October 30, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hi. We're happy to hear that you received top-notch service during your transition to a pay monthly plan. We appreciate you taking the time to share your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Paul was polite & efficient, and looked at all options for me identifying the best value for myself. Great service as always from this branch.
October 28, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Crystal Peaks Vodafone
Went to Vodafone Crystal peaks Sheffield was served by Reece very helpful and knowledgeable very happy with this experience .
Thanks Reece
October 25, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hi. We're happy to hear about the positive and helpful service you received! We appreciate you taking the time to share your experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, colleague very polite and had great product knowledge and explained everything well.
October 23, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Natasha was extremely helpful…
Natasha was extremely helpful explaining all options in a very clear way. She was very professional and made us feel at ease - nothing was too much trouble. Much prefer talking to someone face to face.
October 22, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Natasha was really helpful
Natasha was really helpful. She installed a new sim into my new phone and made sure it was working.
She also pointed out that I could save money by going on to a new contract with Vodafone and set that up for me too.
October 22, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Hi reece has helped changed my sim plan…
Hi reece has helped changed my sim plan and broadband has saved me cost
October 18, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great customer service very pleased
Went in to ask about my broadband being down and told Reece I had been on the phone for 2 hrs , he added me some data and we chatted we eventually got talking about phones and I said I’d been with Vodafone since Around 1992 I ended up coming away with a new phone !!
October 14, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Upgrading phone
I needed to get a new phone as my current one is around 7 years old. Chris at the Crystal Peaks branch was incredibly helpful, taking time to go through options with me and helping identify a suitable phone and new airtime package suiting my requirements. Thanks Chris for a great experience, appreciate the non-pushy and professional service.
October 8, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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