Had a brilliant experience in the crystal peaks office recently from Paul and chris . Credit to the company would definitely recommend if you need any phone or broadband advice . Thanks again
Location
Switch locationUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
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Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... See more
Company replied
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
Company replied
I went to see a Chris at Crystal peaks. He was so helpful explained everything to me so I understood all about the contract. Would definitely recommend to any of my friends
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sheffield Crystal Peaks
Written by the company
Contact info
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, United Kingdom
4.9
Excellent
366 reviews
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Extremely Helpful
Natasha was extremely helpful and patient in understanding my needs.
July 5, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey D,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic services
Fantastic services
Natasha was very helpful & explained everything in detail, she deserves a raise in psyt
July 3, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Phil,
Thanks for the lovely review and fantastic support for Natasha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went to store to upgrade my phone and…
I went to store to upgrade my phone and was served by Chris, who was very helpful and efficient. He had great product knowledge and was clear and concise. A great service overall!
June 21, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hi Maria. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Saw Chris today at the crystal peaks store 5 star service professional and knowledgeable came across very friendly and understandable when dealing with customer with disabilities recommend a visit to the store to anybody
June 16, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hi Garry,
We appreciate you taking the time to share your experience.
Thanks,
Vodafone Social Media Team
Natasha was excellent
Natasha was excellent, she was extremely knowledgeable and amicable. Natasha didn't 'sell' me anything but explained in clear terms the benefits of an upgrade and of switching my internet provider.
June 16, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hi Stephen. We're happy to hear that you found our team member to be knowledgeable and helpful. We appreciate you taking the time to share your experience and are glad you felt well-informed about your options.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade and broadband
Popped into store to sort broadband and do an upgrade. Natasha was very helpful and informative.
June 16, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hi Sharon,
We're happy to hear that you had a good experience.
Thanks,
Vodafone Social Media Team
Amazing service by natasha
Natasha was brilliant sorted out the issue explained why there was an issue and fixed it. Explained information very well and friendly.
Brilliant staff member
June 6, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hi Rebecca. Thank you for your review for Natasha. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
CHRIS WAS SO HELPFUL AND SUOER…
CHRIS WAS SO HELPFUL AND SUOER PROFESSIONAL. THANK YOU CHRIS
June 12, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Lesley,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in Vodafone shop at crystal peaks…
Went in Vodafone shop at crystal peaks today and the person who attended to myself and my sister was called Fiz he was very knowable friendly and sorted out our issues
June 10, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hi Margaret.
We really appreciate your wonderful review and are so glad to hear that you and your sister had a positive experience.
Thanks,
Vodafone Social Media Team
Great service!
Chris was efficient, knowledgeable and friendly. He renewed my phone contract giving me all the necessary information. He made it a stress free and enjoyable process. Couldn’t be happier with the service I received!
June 6, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hi Darcy, it's fantastic to see that you have had an excellent experience with Chris. Thank you for taking your time to give us this positive feedback. We're glad Chris's experience and knowledge made your renewal enjoyable.
Thanks,
Vodafone Social Media Team
Great experience Chris at crystal peaks…
Great experience Chris at crystal peaks was very helpful
June 5, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hi Sue,
We're happy to hear that your experience was great and that our team member at Crystal Peaks was very helpful!
Thank you for your positive feedback,
Vodafone Social Media Team
Chris
Chris. Explained everything in detail. Easy to understand. Very polite.
May 9, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer care service
Great customer/service customer care from Paul and Natasha
May 22, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hi Nick. Thank you for your review for both Paul and Natasha. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous service
Fabulous service, very friendly.
Very knowledgeable
Crystal peaks sheffield.
Chris
May 13, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Caroline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience with Vodafone for the…
My experience with Vodafone for the second time was again great and straight forward. Outstanding customer service from Chris, I cannot thank him enough for his help. He explained everything thoroughly, made sure we was on the same page throughout. He also made sure the contract was suited to my lifestyle ( data storage etc) . Chris was also very polite , kind and respectful. A credit to Vodafone. All members of staff were very helpful and friendly.
May 8, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Maddison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Elaine,
Thanks for the lovely review and fantastic support for Chris .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good polite informative thank you…
Good polite informative thank you natasha
May 2, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Rita,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reece did my upgrade and was very…
Reece did my upgrade and was very helpful thankyou Reece
March 24, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Paul,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hi have just upgraded my phone today…
Hi have just upgraded my phone today the guy who looked after me today [paul] crystal peaks he was amazing I must have sat there 1hr going through all costs but in the end I got the best offer really good customer help 👍
April 15, 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Katy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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