Chloe, in the Shrewsbury branch was amazing. Patient, supportive and gives and clear indication that she cares. Thanks so much. Lee
Company replied
Location
Switch location33 Pride Hill, SY1 1DP Shrewsbury, GB
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See what reviewers are saying
Went into store to talk as needed help regarding roaming for an upcoming holiday! Was served by the helpful Ed, who even got me a better deal on my sim deal than what I was currently paying! Great se... See more
Company replied
Charlotte couldn't have been more helpful assisting me with my upgrade. Knowledgeable, attentive and patient, she helped me select the phone that was right for me (on a very competitive tariff) and... See more
Company replied
Excellent service from Merlin this afternoon. Merlin went through all my available options, explaining everything clearly. I feel I got the best deal for my needs. Very happy with my purchase and th... See more
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Shrewsbury
Written by the company
Contact info
33 Pride Hill, SY1 1DP, Shrewsbury, United Kingdom
4.9
Excellent
185 reviews
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New phone and sim from Josh
New phone and sim from Josh.
Thank you
Great service at Shrewsbury store today, Josh was excellent & very helpful & sorted my new contract out for me
Thank you Josh 😊
Been a Vodafone customer for over 27 years & always used Shrewsbury store 😊
November 29, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hey Gwyneth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very helpful and understanding thanks…
Very helpful and understanding thanks to Ed for being so helpful.
November 25, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hey Sue,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
We spoke to Josh who went above and…
We spoke to Josh who went above and beyond, a credit to the company
November 13, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Definitely worth going into store
Jack is very helpful. Explained everything to us.
Twice we’ve been in and both times Jack has been extremely helpful
November 10, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi. We're happy to hear that you found our team member helpful and informative! We appreciate you taking the time to share your positive experiences with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful. Both members of staff helped and solved my issue politely and quietly. Jack especially was great.
November 10, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi. We're happy to hear that our team was able to help resolve your issue so efficiently. We appreciate you taking the time to leave us this great feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very professional service from Jack
November 5, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Phone upgrade. The assistant Ed was very informative…
The assistant Ed was very informative and helpful. He didn’t push me to buy and recommend the best deals which I went with. He was very friendly, didn’t rush me and gave me plenty of opportunities to ask questions.
I’m more than happy with my purchase.
November 3, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi. We're so happy to hear that you received such great support and that you are happy with your purchase! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Experience
Got a new phone last week, came into store to set it up and the staff were extremely helpful. Many thanks to Jack, Josh and Ed
November 3, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi. We're so happy to hear that our team was helpful in setting up your new phone! We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Jack today in store
Served by Jack today in store. Got my a great deal for a new phone, great service, with thanks
October 29, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi. We're so glad to hear that you received great service and a fantastic deal on your new phone! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful and clearly took me…
Extremely helpful and clearly took me through all the options available. Thank you.
October 27, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi. We're happy to hear that you found our assistance helpful, and we appreciate you saying we clearly explained the available options. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service today
Excellent service today. Many thanks to Jack
October 26, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi. We appreciate you taking the time to leave us this lovely review. We're so happy to hear you received excellent support! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Shrewsbury
Hi. We're happy to hear that you had a great experience. We appreciate your positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jason was very helpful sorting out my…
Jason was very helpful sorting out my new IPhone 16 and data transfer
October 15, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Shrewsbury
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jason was very helpful with our data…
Jason was very helpful with our data transfer
October 10, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thanks to Ed for completing a data…
Thanks to Ed for completing a data transfer today in store.
October 10, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Spoke to Ed today
Spoke to Ed today, he was very helpful and gave very good advice.
October 7, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Josh helped me save money on a new SIM…
Josh helped me save money on a new SIM plan. Excellent customer service and very professional.
Thank you so much .
October 5, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hey Fiona,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh helped me save £40 per month on my…
Josh helped me save £40 per month on my sim and broadband!
We now have broadband + sim for £33!
October 5, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hey Ian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came in as I wanted to change phone…
I came in as I wanted to change phone service. I wasn’t sure if Vodafone was for me but the lovely lad I spoke to was amazing and convinced me to go with Vodafone. He was so helpful, answered all my questions and was just genuinely a pleasure to talk to. His name was Josh and I am really thankful to him for helping me.
September 29, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hey Fern,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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