Very friendly service, knowledgeable and helpful.
Company replied
Location
Switch location25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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See what reviewers are saying
Had an issue with my phone with Voxi but the team at the solihull store helped me so much and sorted it for me, when I didn't think it was possible! They were great and have saved me!! Waasi was espec... See more
Company replied
Raihan was a very competant adviser who was a most valued member of staff. Iwas well satisfied with his services and he went above and beyind in helping mr navigate to a new phone due to my old phone... See more
Company replied
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Solihull Crescent Arcade
Written by the company
Contact info
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
5.0
Excellent
693 reviews
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Very helpful will recommend to anyone…
Very helpful will recommend to anyone jay William and waasi where knowledgable and offered Great customer service. Will defo be returning.
July 10, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Rajan,
Thanks for the lovely review and fantastic support for Jay William and Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by the young lady Zee who…
I was served by the young lady Zee who was very polite and knowledgable, brilliant customer service!
July 8, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Terry,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zee wonderful service promptly given
Zee wonderful service promptly given
July 7, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Waasi excellent service provided
Waasi excellent service provided. Very friendly and helpful.
July 7, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Peter,
Thanks for the lovely review and fantastic support for Waasi. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was fantastic
Waasi was fantastic. Product knowledge brilliant a joy to deal with
July 6, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Adrian,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful guy changing 3 accounts…
Very helpful guy changing 3 accounts for me saving me money 👍
July 6, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hi Derek, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
The member of staff was very polite and…
The member of staff was very polite and helped me sort the phone i required then explained the best deal for me.
July 4, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The sales person was very nice and gave…
The sales person was very nice and gave discounts for the plans
July 4, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Had an issue with my phone with Voxi…
Had an issue with my phone with Voxi but the team at the solihull store helped me so much and sorted it for me, when I didn't think it was possible! They were great and have saved me!! Waasi was especially helpful
July 4, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
William was extremely helpful
William was extremely helpful.
Sorted out my broadband.
July 2, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Stuart,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Zee was very kind and helped me sort…
Zee was very kind and helped me sort out my new phone. A true credit to the store.
July 2, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey John,
Thanks for the lovely review and the fantastic support you’ve shown for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got new mobile from William who help…
Got new mobile from William who help setup my phone and woeking by the time i walked out the store. 5/5
June 29, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Mo was fabulous
Mo was fabulous, so helpful. He is an asset to your company!
June 24, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Joyce,
Thanks for the lovely review and fantastic support for Mo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service by William
Great customer service by William, got a new SiM ONLY and Home Broadband for just £32!!!
June 22, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Fantastic service
Had a brilliant experience in this store ,Zee saved the day 😄
June 21, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey John,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service by Zee
Zee was absolutely brilliant, so friendly , knowledgeable and patient. Would use this store again
June 21, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Darren,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service by Jay very…
Great customer service by Jay very helpful 👏
June 20, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Spoke to jay at Vodafone customer…
Spoke to jay at Vodafone customer service was brilliant will definitely be back again
June 20, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Warwick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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