Amazing customer service by Raihan, Ray, very fast dealing and easily sorted out quite a few things I had to resolve.
Company replied
Location
Switch location25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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See what reviewers are saying
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... See more
Company replied
Came into store because my phone had an issue where there was a virus and multiple pop ups on my screen which stopped me from accessing messages and calls. Met with Ricardo instore who got Waasi to he... See more
Company replied
Very friendly service, knowledgeable and helpful.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Solihull Crescent Arcade
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
5.0
Excellent
717 reviews
Asks customers to review
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Very happy with jay was extremely happy…
Very happy with jay was extremely happy with his service and great help definitely deserves a pay rise .
June 6, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Pauline,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service by Jay to get best…
Excellent service by Jay to get best possible deal with multiple products from Vodafone
June 6, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Couldn’t ask for a better experience
Couldn’t ask for a better experience. Great customer service from waasi. Definitely coming back
June 5, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great service from William who setup my…
Great service from William who setup my iPhone and all working fine 🥳 I will definitely be back if I need any help
June 5, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Rosemarie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was a great help
Waasi was a great help. I would highly recommend him. He has a fabulous personality and his communication skills are fabulous.
A*
June 5, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Julie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rehan was absolutely amazing fast…
Rehan was absolutely amazing fast service and very good customer service skills!
June 4, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Mohammed,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service at the Solihull Branch
Great service at the Solihull Branch, William help setup my new phone as had some much unwanted apps that was slowing my phone up.
June 4, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Lorna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Raihan was a very competant adviser who…
Raihan was a very competant adviser who was a most valued member of staff.
Iwas well satisfied with his services and he went above and beyind in helping mr navigate to a new phone due to my old phone being lost.
June 4, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding customer service and…
Outstanding customer service and professionalism received from Waasi when I visited the Solihull store. Extremely satisfied with his service.
June 3, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hi Fatma, thank you so much for your wonderful review and the amazing support you’ve shown for Waasi, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Friendly and knowledgeable
Friendly and knowledgeable. Great customer service from Wassi
June 1, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Kathy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Christine,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brillant service as always very helpfull
June 1, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Waasi was absolutely wonderful and I…
Waasi was absolutely wonderful and I would recomend him highly and its thanks to him I shall stay with Vodafone so thankyou Waasi and Vodafone Solihull for such a kind, caring and proffesional experience 🤩
May 29, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came in to store for help with a sim…
Came in to store for help with a sim swap. Spoke with ricardo he was very good and helped me very fast. Thank you
May 27, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Tania,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to sort my phone out for…
Came in to sort my phone out for roaming. Met Ricardo who set me up on the app and sorted my data out for my holiday. Brilliant chap appreciate you
May 27, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Jonathan,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to get all my Vodafone lines…
Came in to get all my Vodafone lines upgraded and better prices. Met with Ricardo in store who was amazing and helped me to get the newest iPhone for the best price and lower my broadband bill also. He was great can’t thank him and Will enough for helping me get my new phone. Thank you guys!
May 27, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Jullet,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
waasi was so helpful and was lovely and…
waasi was so helpful and was lovely and made our experience easy
May 20, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Evie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Pat,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Waasi was superb
Waasi was superb. Brilliant chap and wonderful man to deal with. Looked after me and provided me the best deal.
May 20, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Keith,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. A big thank you to Waasi. First class and looked after me with a fantastic deal.
May 20, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hi Lorraine, thank you so much for your wonderful review and the amazing support you’ve shown for Waasi, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
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