Amazing customer service by Raihan, Ray, very fast dealing and easily sorted out quite a few things I had to resolve.
Company replied
Location
Switch location25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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See what reviewers are saying
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... See more
Company replied
Came into store because my phone had an issue where there was a virus and multiple pop ups on my screen which stopped me from accessing messages and calls. Met with Ricardo instore who got Waasi to he... See more
Company replied
Very friendly service, knowledgeable and helpful.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Solihull Crescent Arcade
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
5.0
Excellent
717 reviews
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Brilliant service by Zee
Zee was absolutely brilliant, so friendly , knowledgeable and patient. Would use this store again
June 21, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Darren,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service by Jay very…
Great customer service by Jay very helpful 👏
June 20, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Spoke to jay at Vodafone customer…
Spoke to jay at Vodafone customer service was brilliant will definitely be back again
June 20, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Warwick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 stars
Waasi took the time to go through all my options and helped me make the best decision that suited me.
Very knowledgable at finding what worked with my budget. Will be back to see him again once my contract expires.
Thank you
June 19, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Waasi was great
Waasi was great, really helpful informative and got me a great deal
June 19, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Joshua,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by Waasi
Wassi gave,Excellent service, very informative, explained everything and checked understood, friendly and professional.
June 15, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Tina,
Thanks for the lovely review and fantastic support for Wassi. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was vrey helpful
Waasi was very helpful setting up my nee phone and sorting everthing out.
June 15, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Jay and he was perfect…
Served by Jay and he was perfect amazing skills and helped me save a lot of money he really does go out his way to be the best of help
June 14, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Anne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Raihan was very friendly and helped me…
Raihan was very friendly and helped me with my problem and walked out with a cheaper deal. Thank you
June 13, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Tawfiq,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service by jay best deals…
Good customer service by jay best deals done would definitely recommend coming to see him honestly a great help in store
June 12, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Ahmed,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Upgrade to a new Samsung
Upgrade to a new Samsung, William help set up my new phone too. Walked out all working, he made it look so simple
June 8, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Jeannette,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Waasi was very amazing give him a…
Waasi was very amazing give him a raise!!! Amazing person and very funny. Made my experience very nice and easy comforting !
June 8, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Nevaeh,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Raihan looked after us in store
Raihan looked after us in store. Great service, really knowledgeable and so very helpful. Would definitely recommend.
June 7, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Sanj,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went back to see William as he sorted…
Went back to see William as he sorted out my upgrade and home broadband service. Superb customer service and support
June 7, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Geraldine,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service, helpful staff
Great service, Raihan was very helpful and worked out a great deal for me.
June 7, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Waasi offered tremendous service
Waasi offered tremendous service. Absolute star and he looked after me with such an awesome deal. Top guy with top service.
June 6, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Tracy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great service from jay today very happy…
Great service from jay today very happy with the end result
June 6, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Jacob,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Waasi was a great help
Waasi was a great help. Great service with helping me sort a new upgrade out, friendly and very professional
June 6, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Josh,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Raihan was exceptionally helpful when…
Raihan was exceptionally helpful when we upgraded our phones today. Patiently explained everything and made the process much easier than expected. Excellent customer service 10/10 👍
June 6, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Marianne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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