Amazing customer service by Raihan, Ray, very fast dealing and easily sorted out quite a few things I had to resolve.
Company replied
Location
Switch location25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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See what reviewers are saying
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... See more
Company replied
Came into store because my phone had an issue where there was a virus and multiple pop ups on my screen which stopped me from accessing messages and calls. Met with Ricardo instore who got Waasi to he... See more
Company replied
Very friendly service, knowledgeable and helpful.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Solihull Crescent Arcade
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
5.0
Excellent
717 reviews
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It was so good to hear from the team at…
It was so good to hear from the team at Vodafone team Waasi was excellent
May 19, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer service
Zeyneb was great again, helping me setting up my new phone.
Great customer service and just very helpful. Thank you!
May 16, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
Thanks for letting us know what an amazing job Zeyneb did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service from Zee
Brilliant service from Zee. I would definitely recommend seeing her for the best deals. Thanks a lot
May 16, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Kabir,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
We travelled from Coventry again to…
We travelled from Coventry again to update our phones at this Vodafone store due to the service we received last time. Luckily we had Mo again to sort this out. Outstanding service. Definitely be back again!
May 16, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jay was very helpful
Jay was very helpful, and ensured we had a good experience. He helped resolve my issue and also lessened my confusion on plans.
May 16, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Liz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
We had a very personal experience
We had a very personal experience, Mo was clear in all he discussed, very patient, helpful. We returned to this store solely because of our previous experience with Mo. A credit to your company.
May 16, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Good customer relations
Good customer relations, Jay was curtious and efficient
May 16, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Paul,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo was really helpful and great help.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excelent service adviser Zee really
Excelent service adviser Zee really. Helpful and thorough really pleased with service given
May 14, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Roop,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
William was absolutely fabulous
William was absolutely fabulous, friendly and even saved me a packet on my other lines, thank you William for an impeccable customer service, and so helpful on my upgrade
May 7, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Adele,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer service received today…
The customer service received today from Zeyneb was fantastic. She went above and beyond what we expected. Brilliant asset to your team.
May 7, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Adam,
Thanks for the lovely review and fantastic support for Zeyneb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jayden was amazing
Jayden was amazing, and provided great customer service for me.
May 4, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Florence,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
To Vodafone UK Management
To Vodafone UK Management
I’d like to pass on my thanks and appreciation to Raihan at your Solihull store. He provided fantastic service and resolved my issues quickly and professionally. His friendly manner and clear explanations made the whole experience stress‑free. I visited Solihull Shop because my phone sim was locked in error and had no way of unlocking it and I could not do any correspondence on the mobile for a couple of days I was stressed out not knowing what to do. There were other minor issues to sort. My mind was immediately put at rest, when I explained to Raihan the issues concerned. I was that impressed with his service, expertise and his friendly mannerism, I was only to happy to extended my Vodafone contract for another two years. I left the Solihull Vodafone Shop a very, very satisfied customer. Thank you Raihan.
Please make sure this positive feedback reaches him — he’s a credit to your team.
Kind regards, Peter Kenny
May 3, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Peter,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick and easy service from Zee
May 2, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Louise,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Jay , the sales assistant was very helpful, sorted my bill
May 2, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zee was great at explaining all the…
Zee was great at explaining all the information for buying a new phone and new contract. She was very patient and helpful.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service by jay in store…
Excellent service by jay in store brilliant sales advisor would recommend seeing him for best deals
May 2, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Chris,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Waasi
May 2, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was a great help with sorting us…
Waasi was a great help with sorting us out with a new data plan! He was very friendly and supportive. Would highly recommend Vodafone as a provider.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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