Amazing customer service by Raihan, Ray, very fast dealing and easily sorted out quite a few things I had to resolve.
Company replied
Location
Switch location25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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See what reviewers are saying
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... See more
Company replied
Came into store because my phone had an issue where there was a virus and multiple pop ups on my screen which stopped me from accessing messages and calls. Met with Ricardo instore who got Waasi to he... See more
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Very friendly service, knowledgeable and helpful.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Solihull Crescent Arcade
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
5.0
Excellent
717 reviews
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Excellent duty of care to me as the…
Excellent duty of care to me as the customer
May 2, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Yvonne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jay was amazing helping us to upgrade…
Jay was amazing helping us to upgrade all our vodafone service. He's very knowledgeable about all the devices and airtime plans we could get from vodafone. Very polite and professional throughout. Overall excellent service and we will definitely return.
May 1, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Hilda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zee provided me with the best service…
Zee provided me with the best service ever, helped with all the enquiries I had and overall the experience was fast and really good and they were really polite and friendly. 5/5
April 30, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Usaid,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience at Vodafone thanks to…
Great experience at Vodafone thanks to Zee! She was really helpful, patient, and sorted my issue quickly. Made everything super easy — really appreciate the great service 😊
April 29, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Aleema,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really happy with service
Really happy with service, Zee helped me with exactly what I needed!
April 30, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hi Sam, thank you so much for your wonderful review and the amazing support you’ve shown for Zee, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Waasi made our visit impeccable
Waasi made our visit impeccable! Best service I’ve ever had
April 27, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Chelsea,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Eve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Raihan is amazing!
Raihan is amazing!! Helped me sort out all of my phones and spoke about upgrades etc!! Dreamy process thank you
April 25, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Rebecca,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Raihan was very helpful
Raihan was very helpful. Listened to me and had plenty patience excellent service. .
April 25, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Nik,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Waasi was very helpful and polite
Waasi was very helpful and polite.
Excellent service provided.
April 22, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Smooth service by zee
April 22, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey John,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Amazing experience
Amazing experience. Helped by Wassi he was very friendly and made sure I got a good deal
April 21, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hi Shannon 🙂 Thank you for leaving us this great feedback. We really appreciate it. We're glad you got the deal and the service you deserve from Wassi! If you need any help from us in the future you know where we are. Liam
Great service from Waasi
April 21, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
William help served me wirh an uogeade
William help served me wirh an uogeade, additional sim and home broadband too, at an affordable price.
April 19, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great in person experience with Mo
Had a great in person experience with Mo and the Vodafone team! Helped me find a better tariff deal and the transition was smooth & simple! Thank you everyone for such a pleasent experience - in the current climate of sales & Customer service its glad to know that great staff still exist 😀
April 18, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Alisha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by William help setup my…
Great service by William help setup my new tablet and found me a better deal on my SIm card
April 13, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Colette,
Thanks for the lovely review and fantastic support for Williiam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Sinead,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Made me feel at ease
Wassi was so helpful and knowledgeable, made me feel at ease and left much happier on a better tariff
Thankyou !!
April 10, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Elle,
Thanks for the lovely review and fantastic support for Wassi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
William was great help me aort out my…
William was great help me aort out my mobile. Excellent customee servive
April 10, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Dennis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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