Felicity was really helpful completed my full transfer
Company replied
Location
Switch locationUnit 2 , 59 King Street, NE33 1DH South Shields, GB
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See what reviewers are saying
I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... See more
Company replied
In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... See more
Company replied
Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - South Shields
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 2 , 59 King Street, NE33 1DH, South Shields, United Kingdom
5.0
Excellent
238 reviews
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Emily was really helpful & friendly and…
Emily was really helpful & friendly and made me feel comfortable being in store. She managed to sort all my problems out with my contracts and I left feeling at ease with no more stress and a brand new phone! Highly recommend to see Emily if you have any problems :-)
March 6, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Lauren,
Thank you for taking the time to leave us a review and share this great feedback for Emily.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Been in south shields store an simon …
Been in south shields store an simon set new fone up for me top class service from start to finish
February 14, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Carol. Thank you for your review for Simon. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily from the South shields store very…
Emily from the South shields store very polite and helpful whilst sorting out new fone an contract
February 10, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Carol,
Thanks for your feedback regarding your experience with Emily. We're glad you found a great deal too!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service looks after my…
Excellent service looks after my business account and always great advice
January 25, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Jason,
Thank you for your 5 star review! We're so glad you're enjoying Vodafone and always receive great advise.
The Social Media team are more than happy to help if you ever have issues in future. You can reach them via Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great store friendly staff
January 22, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Frank,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The store manager was very helpful and…
The store manager was great for helping me out. I was recommended by a friend to use voxi. The guys at the shop were class sorted my phone and contract, no worries! Cheers 👍🏻
December 29, 2023
Unprompted review
Reply from Vodafone UK - South Shields
Hey Josh,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful staff
January 3, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hey Carol,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Everyone is always so nice and helpful…
Everyone is always so nice and helpful in this store ,
December 30, 2023
Unprompted review
Reply from Vodafone UK - South Shields
Hi Gillian,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful and friendly
December 30, 2023
Unprompted review
Reply from Vodafone UK - South Shields
Hey Graham,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service on my daughters new…
Excellent service on my daughters new phone would recommend Carl at Vodafone
December 29, 2023
Unprompted review
Reply from Vodafone UK - South Shields
Hey there,
Thanks for the lovely review and fantastic support for Carl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good experience
Very pleasant halpful and knowledgeable staff member As a technophobe she gave good straight forward abvice on pros and cons with different deals.
December 16, 2023
Unprompted review
Reply from Vodafone UK - South Shields
Hey Ste,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Professional service.
Just renewed my contract for both our phones. We were served by a very friendly, well mannered, curious and very professional assistant.
November 27, 2023
Unprompted review
Reply from Vodafone UK - South Shields
Hi Gerald,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing and helpful staff
Emily was amazing, giving me the best deals available to me. She was very helpful
November 24, 2023
Unprompted review
Reply from Vodafone UK - South Shields
Hi Rebecca,
Thank you for reviewing and sharing this great feedback for Emily.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - South Shields
Hi Tamara,
Thank your for your review and feedback for Emily.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great store friendly staff
November 23, 2023
Unprompted review
Reply from Vodafone UK - South Shields
Hey Kevin,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing couldn’t be more helpful after…
Amazing couldn’t be more helpful after a nightmare experience with customer service regarding upgrade
November 22, 2023
Unprompted review
Reply from Vodafone UK - South Shields
Hey Gemma,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good and pleasant
November 22, 2023
Unprompted review
Reply from Vodafone UK - South Shields
Hi customer,
Thanks for sharing your kind words for our South Shields store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - South Shields
Thanks for the fantastic feedback, Alan! It's really appreciated.
Vodafone Social Media Team
Very helpful team here
Very helpful team here, really polite and dont feel pushed to buy. Thanks you!
October 4, 2023
Unprompted review
Reply from Vodafone UK - South Shields
Hi Benny,
Thanks for your review our South Shields store.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Helpful staff
I went into the shop today for some advice around my upgrade.I was served by felicity and she made me feel very welcome and knew exactly what I wanted.
October 2, 2023
Unprompted review
Reply from Vodafone UK - South Shields
Hey Chantelle,
Thanks for the lovely review and fantastic support for Felicity.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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